Hospitality Operations Leader - Defence Site

Compass Group UK & Ireland; Valley; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free meals on duty

Free onsite parking

Contributory pension scheme

Career development through Career Path

MyLearning programmes

Digital GP access and healthcare

Discounts across travel, retail, and娱乐

Wellness, mindfulness, and fitness

Employee rewards and recognition

Job summary

Compass Group UK & Ireland is seeking an experienced Hospitality Manager to lead hospitality, catering, front of house, and soft FM services at RAF Valley. The role focuses on delivering exceptional customer experiences within a Defence environment, guiding high-performing teams and maintaining top service standards across operations.

Key duties include managing conferences, events, VIP functions and daily operations, while building strong client relationships and driving revenue through planned

Qualifications

• Extensive leadership experience in hospitality operations across catering and front of house.
• Proven ability to manage budgets, costs and drive performance.
• Excellent communication and stakeholder management skills.
• Experience in Defence or similar secure environments is a plus.

Responsibilities

• Lead hospitality, catering and front of house operations across the site.
• Provide visible leadership to customer-facing teams with high service standards.
• Oversee conferences, events, VIP functions, and daily operations.
• Build strong client relationships and exceed expectations.
• Manage budgets, cost controls and financial performance.
• Plan staffing, rotas and resources to meet event needs.

Skills

Hospitality management

Operations leadership

Catering management

Front of House management

Event management

Budgeting

Job description

Compass Group UK & Ireland is seeking an experienced Hospitality Manager to lead hospitality, catering, front of house, and soft FM services at RAF Valley. The role focuses on delivering exceptional customer experiences within a Defence environment, guiding high-performing teams and maintaining top service standards across operations.

Key duties include managing conferences, events, VIP functions and daily operations, while building strong client relationships and driving revenue through planned