Hospitality Leader: Drive Guest Experience & Pub Success

Butcombe Group; Backwell; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Benefits Bar

Career Growth & Development

Length of Service Awards

Annual Awards Night

Extra Time Off

Team Discounts

Wellbeing Support

Beautiful Locations & Great Teams

Job summary

Butcombe Group is seeking a General Manager for our busy pub and inn to lead a loyal front-of-house and kitchen team, delivering exceptional guest experiences and maintaining high hospitality standards.

You will own the business, drive performance across food, drink, rooms and service, coach talent, and build a high-performing team. You’ll be the face of the venue in the local community, creating reasons for guests to return.

Responsibilities

• Leading and inspiring your team to create exceptional guest experiences and a thriving pub culture.
• Taking full ownership of the business, driving performance across food, drink, rooms and service.
• Coaching and developing future talent, creating opportunities for your team to grow and succeed.
• Building a high-performing, engaged team that brings energy and passion to every shift.
• Driving sales, profitability and operational excellence while maintaining our high hospitality standards.
• Being the face of the business within the local community and creating reasons for guests to keep coming back.
• Ensuring outstanding standards across all areas of the pub, from service and cleanliness to compliance and people management.

Job description

Butcombe Group is seeking a General Manager for our busy pub and inn to lead a loyal front-of-house and kitchen team, delivering exceptional guest experiences and maintaining high hospitality standards.

You will own the business, drive performance across food, drink, rooms and service, coach talent, and build a high-performing team. You’ll be the face of the venue in the local community, creating reasons for guests to return.