Front of House Team Leader — Flexible Hours & Growth

Butcombe Group; Ringwood; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Benefits Bar

Career Growth & Development

Length of Service Awards

Annual Awards Night

Extra Time Off

Team Discounts

Wellbeing Support

Beautiful Locations & Great Teams

Job summary

Butcombe Group’s Butcombe Boutique Inns is seeking a passionate front‑of‑house Team Leader to drive service standards in a fast‑paced gastro‑pub environment. You’ll lead shifts, motivate the team, greet guests with warmth, and ensure smooth day‑to‑day operations across bar, restaurant and outdoor areas.

If hospitality excellence is your goal, you’ll nurture a positive team culture, maintain high presentation, adapt to busy periods, and benefit from flexible working and a strong employee benefits

Qualifications

• Front-of-house leadership experience in a busy venue.
• Excellent guest service and communication skills.
• Ability to lead shifts and motivate a team during peak times.

Responsibilities

• Leading by example on shift, supporting management to deliver smooth front-of-house operations.
• Delivering outstanding guest experiences through service, hospitality, and attention to detail.
• Taking a lead role on the floor during service, guiding the team to maintain pace, standards, and energy.
• Serving food and drinks across bar, restaurant and outdoor areas with high presentation standards.
• Supporting opening and closing procedures, ensuring ready-for-service conditions at start and end of trade.
• Maintaining high standards of cleanliness, organization, and presentation across front-of-house areas.
• Supporting stock rotation, replenishment and routine operational tasks to keep service efficient.

Skills

Team leadership

Customer service

Front-of-house operations

Job description

Butcombe Group’s Butcombe Boutique Inns is seeking a passionate front‑of‑house Team Leader to drive service standards in a fast‑paced gastro‑pub environment. You’ll lead shifts, motivate the team, greet guests with warmth, and ensure smooth day‑to‑day operations across bar, restaurant and outdoor areas.

If hospitality excellence is your goal, you’ll nurture a positive team culture, maintain high presentation, adapt to busy periods, and benefit from flexible working and a strong employee benefits