Hospitality Leader: Assistant General Manager – Path to GM

Caravan Restaurants; Greater London; On-site; GBP 47,000 - 57,000; Full time

Benefits offered by this job

Meals + drinks on shift

Dining discounts for friends andfamily

Coffee discounts

Job summary

Caravan is seeking an Assistant General Manager in London to lead on-floor operations and support the General Manager. You’ll foster confident, high-performing teams and ensure exemplary hospitality for every guest, daily.

You will drive service standards, develop staff through training, and help protect the Caravan culture while meeting sales and efficiency targets. This role offers career progression and competitive earnings.

Qualifications

• Hospitality leadership with multi-shift or management experience.
• Focus on growing into a future General Manager and improving guest experiences.
• Organised, commercially aware and culture ambassador.

Responsibilities

• Ensure food, drink, and service standards are consistently delivered.
• Recruit, onboard and develop high‑performing teams with clear training and reviews.
• Drive sales, labour, GP, and wastage targets while protecting Caravan culture.
• Manage systems (Fourth, Harri, Mapal, Workvivo) for rota, payroll and compliance.
• Maintain property standards, health and safety, and compliance.
• Contribute to management meetings, audits, and action plans.

Skills

Hospitality leadership

Multi-shift management

Guest experience focus

Team development

Tools

Fourth

Harri

Mapal

Workvivo

Job description

Caravan is seeking an Assistant General Manager in London to lead on-floor operations and support the General Manager. You’ll foster confident, high-performing teams and ensure exemplary hospitality for every guest, daily.

You will drive service standards, develop staff through training, and help protect the Caravan culture while meeting sales and efficiency targets. This role offers career progression and competitive earnings.