Assistant General Manager: Lead Teams & Guests

Caravan; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Meals + drinks on shift

Dining discounts for family & friends

Coffee discounts at Caravan Coffee Ro.

Access to financial health, wellbeing,

Birthday & anniversary vouchers

Job summary

Caravan is seeking an Assistant General Manager to join our London team at EC4N. You will support the General Manager to deliver outstanding results across people, product, place, performance and profit, leading from the floor and ensuring every guest experiences our All Welcome hospitality.

You will recruit and develop teams, drive service standards, and manage systems while upholding Caravan’s culture. This role offers leadership development and a pathway to becoming a General Manager, along

Qualifications

• An experienced and ambitious hospitality leader (with multi-shift or management experience)
• Confident leading teams, managing standards, and creating great guest experiences
• A culture ambassador: positive, approachable, and committed to Caravan’s values
• Organised, commercially aware, and able to balance operations with people development

Responsibilities

• Ensure our food, drink, and service standards are consistently delivered
• Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
• Maintain property standards, health & safety, and compliance with EHO/Food Alert
• Contribute to management meetings, audits, and action plans

Job description

Caravan is seeking an Assistant General Manager to join our London team at EC4N. You will support the General Manager to deliver outstanding results across people, product, place, performance and profit, leading from the floor and ensuring every guest experiences our All Welcome hospitality.

You will recruit and develop teams, drive service standards, and manage systems while upholding Caravan’s culture. This role offers leadership development and a pathway to becoming a General Manager, along