Hospitality Host / Team Leader

Houston & Hawkes; Greater London; On-site; GBP 20,000 - 29,000; Full time

Benefits offered by this job

Birthday off every year

Free meals on duty

Contributory pension scheme

Life assurance

Employee Assistance Programme

CODE Hospitality membership

Foodie Socials

Ongoing learning and career growth

Summer Awards Party

Christmas Party at London venue

Job summary

Houston & Hawkes is recruiting a Hospitality Host / Team Leader for a prestigious Central London client site. You will lead the hospitality team, coordinate bookings and events, and ensure flawless service from set-up to finish.

The role demands hands-on leadership, exceptional service, and the ability to manage multiple bookings and last‑minute changes while maintaining impeccable standards.

Qualifications

• Experience in senior hospitality roles, leading from the front.
• Experience with premium catering and high-end events.
• Knowledge of meeting room hospitality, events, fine dining and canapé service.

Responsibilities

• Coordinate daily hospitality bookings, meeting rooms, lunches and events.
• Plan services with timings, set-ups and team requirements.
• Lead and support hosts during service to uphold high standards.

Skills

Senior hospitality

Team leadership

Premium catering

Five-star hotels

Meeting room management

Canapé service

Fine dining

Microsoft Office

Booking systems

Professional communication

Tools

Booking systems

Microsoft Office

Email

Job description

HOSPITALITY HOST / TEAM LEADER

Houston & Hawkes | Central London | £18.00 per hour | 37.5 hours per week | Monday to Friday

Exceptional hospitality, flawless organisation and the opportunity to lead from the front at a prestigious luxury client site.

Houston & Hawkes is looking for an outstanding Hospitality Host / Team Leader to join our team at a prestigious Central London client site. This is a senior, hands‑on hospitality role for someone who understands exceptional service and knows how to keep every detail organised behind the scenes.

You will coordinate hospitality bookings, meeting rooms and events, organise the team and make sure each service is prepared and delivered beautifully. From executive meetings and working lunches to fine dining, canapes and larger events, you will be the person who keeps everything running smoothly while remaining visible and hands‑on throughout service.

THE ROLE

• Coordinate daily hospitality bookings,
  meeting rooms, lunches and events
• Plan each service carefully, ensuring
  timings, set‑ups and team requirements are organised in advance
• Lead and support the hospitality hosts
  during service, setting consistently high standards
• Deliver polished meeting room, fine dining,
  canapé and event service
• Ensure rooms and hospitality areas are
  prepared beautifully and to the correct specification
• Liaise closely with the kitchen and wider
  catering team to ensure every booking runs seamlessly
• Use booking systems, email and Microsoft
  Office confidently to manage information and communicate requirements
• Allocate daily duties and help organise the
  team around the hospitality schedule
• Respond calmly and professionally to
  last‑minute changes and special requests
• Maintain excellent presentation, service
  and attention to detail throughout the day
• Support stock control and ensure equipment,
  linen and service items are prepared and available
• Maintain excellent food safety, allergen,
  hygiene and health and safety standards

WHAT YOU’LL BRING

• Strong experience as a Senior Hospitality
  Assistant, Hospitality Host, Team Leader or Hospitality Supervisor
• Experience within premium contract
  catering, five‑star hotels, fine dining or another high‑end hospitality environment
• Excellent knowledge of meeting room
  hospitality, events, fine dining and canapé service
• Strong organisational skills with the
  ability to coordinate multiple bookings and changing priorities
• Confident computer skills, including email,
  booking systems and Microsoft Office
• A polished, professional approach with
  exceptional service standards
• Natural leadership skills and the
  confidence to guide and support a hospitality team
• Excellent communication and attention to
  detail
• A calm, proactive approach during busy
  services and events
• A genuine passion for hospitality and
  creating an exceptional experience every time

WHY JOIN HOUSTON & HAWKES?

• The opportunity to join a prestigious
  luxury client site
• Birthday off every year
• Enhanced maternity, paternity and adoption
  leave
• Free meals on duty
• Contributory pension scheme
• Life assurance
• Employee Assistance Programme
• CODE Hospitality membership
• Foodie Socials bringing our teams together
  to explore new food and hospitality ideas
• Ongoing learning, development and genuine career progression
• Summer Awards Party celebrating our people
  and achievements
• An unforgettable Christmas Party at one of
  London’s outstanding venues

ABOUT HOUSTON & HAWKES

Houston & Hawkes is an award‑winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK’s most prestigious client sites.

We’re a Certified B Corp, recipient of the King’s Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer’s Best Places to Work in Hospitality.

If you are highly organised, love exceptional hospitality and enjoy leading from the front, we would love to hear from you.