Hospitality General Manager — Lead Guest Experiences

Bella Italia; Ellesmere Port; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Tronc

Discounts on food

Friends & family discounts

Fully funded apprenticeships

Salary sacrifice

Wellbeing program

Wages before payday

Gym discounts

Theme park & retailer savings

Job summary

Bella Italia is seeking a General Manager to lead our team and deliver outstanding guest experiences. You’ll be the face of the restaurant, driving performance and upholding brand standards across the North West.

A passion for hospitality and people development will help you nurture a motivated team in a fast-paced setting. You’ll collaborate with the Operations Manager to ensure safety, compliance, and commercial success while creating a welcoming, inclusive workplace where colleagues can grow

Qualifications

• Demonstrated love for hospitality and guest-first service.
• Ability to lead and develop a team in a busy restaurant.
• Strong communication and problem-solving skills.

Responsibilities

• Lead from the front delivering exceptional guest experiences and being the face of the restaurant.
• Drive performance achieving and exceeding brand and restaurant goals.
• Work with Operations Manager and teams across the North West to support our people and results.

Skills

Leadership

Guest experience

People management

Hospitality

Brand goals

Job description

Bella Italia is seeking a General Manager to lead our team and deliver outstanding guest experiences. You’ll be the face of the restaurant, driving performance and upholding brand standards across the North West.

A passion for hospitality and people development will help you nurture a motivated team in a fast-paced setting. You’ll collaborate with the Operations Manager to ensure safety, compliance, and commercial success while creating a welcoming, inclusive workplace where colleagues can grow