Hospitality General Manager — Lead Guest Experience

Harri; Telford; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Tronc

Food discounts

Friends & family discount

Level 5 apprenticeships

Salary sacrifice

Wellbeing support

Wages before payday

Gym discounts

Theme park discounts

Trip to Italy

Job summary

Bella Italia in the United Kingdom is seeking a General Manager to lead daily operations, champion guest experiences, and drive performance across the restaurant. You’ll be the face of the brand in a high‑energy hospitality environment.

You will develop your team, maintain brand standards, ensure safety and compliance, and make commercial decisions that support the wider business. Join the Bella Italia family and grow with us.

Responsibilities

• Lead from the front delivering exceptional guest experiences and be the face of the restaurant.
• Drive performance achieving and exceeding brand and restaurant goals.
• Inspire and develop your team to create a fun, motivating environment and nurture internal talent.
• Ensure safety & compliance keeping the restaurant running smoothly and legally.
• Be commercially aware understanding how every decision impacts the wider business.

Job description

Bella Italia in the United Kingdom is seeking a General Manager to lead daily operations, champion guest experiences, and drive performance across the restaurant. You’ll be the face of the brand in a high‑energy hospitality environment.

You will develop your team, maintain brand standards, ensure safety and compliance, and make commercial decisions that support the wider business. Join the Bella Italia family and grow with us.