Hospitality General Assistant - Service with Heart

WSH Group; Leicester; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

28 days holiday incl. bank holidays

Birthday off

Volunteer days

Grandparent leave

Maternity leave (24 weeks enhanced)

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts on high street shops

Wellbeing hub

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a General Assistant in Leicester to deliver hospitality with exceptional service at 15 hours per week, based at our Barnsdale Way location. You will engage guests, support team members, and maintain high standards of cleanliness and safety.

We value a friendly, professional approach and a collaborative attitude. Training, development opportunities, and a supportive environment are provided to help you grow within our team.

Qualifications

• Experience in food service or hospitality is preferred.
• Able to work 15 hours per week.
• Friendly, professional and efficient; excellent customer service.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer service – attend to guests’ needs and resolve concerns.
• Teamwork – collaborate with colleagues to ensure smooth operations and uphold inclusive, safe environment.
• Adherence to regulations – comply with health and safety and location-specific guidelines.
• Cleanliness – maintain hygiene in kitchen and dining areas.

Skills

Hospitality mindset

Teamwork

Customer service

Professionalism

Efficiency

Job description

BaxterStorey is seeking a General Assistant in Leicester to deliver hospitality with exceptional service at 15 hours per week, based at our Barnsdale Way location. You will engage guests, support team members, and maintain high standards of cleanliness and safety.

We value a friendly, professional approach and a collaborative attitude. Training, development opportunities, and a supportive environment are provided to help you grow within our team.