Hospitality General Assistant: Food Service & Guest Care

WSH Group; Chester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

28 Days holiday including bank HOLIDAY

Birthday off

Volunteering days

Grandparent leave

Enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts on high street, hols

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey is seeking a General Assistant at Airbus Broughton, Chester. This role provides hospitality service across shifts (7am–7pm) with a competitive annual salary and a suite of benefits.

Join a team focused on delivering exceptional guest experiences and growth within a supportive environment. Responsibilities include serving food and drinks, delivering attentive customer service, collaborating with peers, and maintaining safety and cleanliness standards.

Qualifications

• Passion for food and/or customer service.
• Collaborative and inclusive team environment.
• Ability to adapt to challenges with a solution-oriented mindset.
• Previous experience in a similar role is a plus.
• Some knowledge of food safety and sanitation practices.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their journey.
• Teamwork - collaborate with colleagues to ensure smooth operations and a safe working environment.
• Adherence to Regulations - comply with health and safety regulations and location guidelines.
• Cleanliness - maintain kitchen and dining area cleanliness and hygiene.

Skills

Food service

Customer service

Teamwork

Adaptability

Food safety knowledge

Job description

BaxterStorey is seeking a General Assistant at Airbus Broughton, Chester. This role provides hospitality service across shifts (7am–7pm) with a competitive annual salary and a suite of benefits.

Join a team focused on delivering exceptional guest experiences and growth within a supportive environment. Responsibilities include serving food and drinks, delivering attentive customer service, collaborating with peers, and maintaining safety and cleanliness standards.