Hospitality Front-of-House Leader

Pret A Manger; Stansted Mountfitchet; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Mystery Shopper bonus £1.25 per hour

£5 extra per hour for 3-5am shifts

28 days annual leave

Pension scheme

Health care plan

Free food and drink during shifts

Club Pret Membership with discounts

Loyalty rewards after years of service

Marketplace discounts

Free work shoes

Job summary

Pret A Manger in Stansted Mountfitchet is hiring a Front of House Leader to energise our in-store teams with warmth, high standards and a passion for great hospitality. You’ll lead by example on the shop floor and ensure every guest experiences the Pret difference.

You’ll coach colleagues, manage shifts, uphold service excellence and help deliver smooth operations even in busy periods while living Pret’s values and supporting your people to shine.

Qualifications

• Experience leading shop floor teams with high energy and standards.
• Proven ability to coach and mentor staff.
• Strong customer focus and effective communication.

Responsibilities

• Lead in-shop teams to maintain standards and drive performance.
• Coach staff and manage shifts during busy periods.
• Ensure exceptional customer service and shop efficiency.

Skills

Customer service

Team leadership

Communication

Hospitality

Job description

Pret A Manger in Stansted Mountfitchet is hiring a Front of House Leader to energise our in-store teams with warmth, high standards and a passion for great hospitality. You’ll lead by example on the shop floor and ensure every guest experiences the Pret difference.

You’ll coach colleagues, manage shifts, uphold service excellence and help deliver smooth operations even in busy periods while living Pret’s values and supporting your people to shine.