Hospitality Food Host

ISS UK Limited; Greater London; On-site; GBP 12,000 - 18,000; Full time

Job summary

ISS UK Limited in London is seeking a Hospitality Assistant to deliver exceptional food and beverage service across coffee bars, events, meeting spaces and premium hospitality areas.

You will thrive on variety, uphold top standards, and bring energy and a genuine passion for hospitality to every interaction with clients, guests and colleagues.

Qualifications

• Experience in hospitality, hotels, or premium events.
• Barista experience or passion for specialty coffee.
• Excellent customer service and communication.
• Attention to detail and calm under pressure.

Responsibilities

• Deliver food and beverage service to high standards.
• Prepare and present food and beverages across settings.
• Support premium hospitality experiences and VIP events.
• Maintain front and back of house to presentation standards.
• Support audits and continuous improvement initiatives.

Skills

Customer service

Barista experience

Communication skills

Team player

Job description

Step into one of London's dynamic corporate hospitality environments, where every interaction helps shape the guest experience. As a Hospitality Assistant, you'll play a key role in delivering exceptional food and beverage service across coffee bars, events, meeting spaces and premium hospitality areas. This is a role for someone who thrives on variety, takes pride in high standards, and enjoys creating memorable experiences. Perfect for an individual who brings energy, personality and a genuine passion for hospitality to everything they do.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

• Deliver exceptional food and beverage service, creating memorable experiences for clients, guests and colleagues.
• Prepare, present and serve food and beverages to the highest standards across a variety of hospitality settings.
• Support premium hospitality experiences, including executive meetings, client events, fine dining and barista service
• Build genuine rapport with customers, anticipating needs and providing knowledgeable recommendations.
• Maintain immaculate front and back of house areas, ensuring presentation standards are consistently upheld.
• Take ownership of quality, ensuring all products and service meet expected standards before delivery.
• Uphold the highest standards of health, safety, food hygiene and regulatory compliance.
• Demonstrate professionalism, discretion and attention to detail when supporting senior stakeholders and VIP guests.
• Work collaboratively as part of a One Team culture, contributing to a positive and high-performing environment.
• Support management with audits, inspections and continuous improvement initiatives.

About You

• Previous experience within hospitality, fine dining, hotels, events, corporate hospitality or premium food and beverage environments.
• Barista experience or a passion for speciality coffee is desirable.
• Outstanding customer service and communication skills with a naturally engaging approach.
• Strong attention to detail and commitment to delivering consistently high standards.
• Ability to remain calm, professional and organised in a fast-paced environment.
• Confident working independently whilst contributing effectively as part of a team.
• Professional presentation, excellent interpersonal skills and a proactive mindset.
• Flexible, adaptable and motivated, with a willingness to support a variety of hospitality functions.
• Passionate about creating exceptional guest experiences and delivering service excellence.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.