Catering Assistant

Iss; City of Westminster; On-site; GBP 19,000 - 27,000; Full time

Job summary

ISS UK in London is seeking a Catering Assistant to support patient, staff and visitor catering, preparing and serving meals in a clean, safe environment.

You will work Monday to Friday 8am-4pm, 37.5 hours per week, with permanent contract and an hourly rate of £16.76. The role emphasizes teamwork, excellent customer service and adherence to food hygiene standards.

Join ISS UK to contribute to a welcoming dining experience and high-quality catering services across hospital settings.

Qualifications

• Positive and enthusiastic approach to delivering customer service.
• Friendly, approachable and professional when interacting with customers and colleagues.
• Team player able to respond to service needs as they arise.
• Understanding of food hygiene, cleanliness and safe working practices.
• Good communication skills to respond politely and helpfully to enquiries.
• Proactive attitude with commitment to high standards and welcoming environment.

Responsibilities

• Prepare and serve food and beverages in accordance with food hygiene standards, safety regulations and service specifications.
• Support the delivery of catering services, responding to customer needs and ensuring meals and refreshments are served efficiently.
• Maintain high standards of cleanliness and hygiene across kitchens, dining rooms and associated catering areas.
• Provide friendly, professional customer service, creating a welcoming experience for patients, staff and visitors.
• Build positive relationships with customers and colleagues, responding helpfully to enquiries about catering services and facilities.
• Contribute to improving service quality and efficiency by sharing ideas and supporting a positive, customer-focused working environment.

Skills

Positive attitude

Friendly and professional

Team player

Food hygiene awareness

Good communication

Proactive and dependable

Job description

Catering Assistant

Contract: Healthcare

Location: London, W1G 0PL

Hours of work: 37.5

Working Pattern: Monday - Friday 8am - 4pm

Contract Type: Permanent

Hourly Rate: £16.76

Do you enjoy working as part of a team, creating great food and delivering excellent customer service?

We're looking for a motivated Catering Assistant to join ISS UK and help deliver a high-quality catering service to patients, staff and visitors.

You’ll play an important role in food preparation and service, ensuring meals and beverages are served to the required standards while maintaining a clean, safe and hygienic environment.

You’ll also help create a welcoming experience for customers and colleagues through your positive attitude, professionalism and commitment to excellent service.

The Role

• Prepare and serve food and beverages in accordance with food hygiene standards, safety regulations and service specifications.
• Support the delivery of catering services, responding to customer needs and ensuring meals and refreshments are served efficiently.
• Maintain high standards of cleanliness and hygiene across kitchens, dining rooms and associated catering areas.
• Provide friendly, professional customer service, creating a welcoming experience for patients, staff and visitors.
• Build positive relationships with customers and colleagues, responding helpfully to enquiries about catering services and facilities.
• Contribute to improving service quality and efficiency by sharing ideas and supporting a positive, customer-focused working environment.

About You

• A positive and enthusiastic approach to work, with a passion for delivering excellent customer service.
• A friendly, approachable and professional manner when interacting with customers and colleagues.
• A team player who can also respond effectively to service needs as they arise.
• An understanding of the importance of food hygiene, cleanliness and safe working practices.
• Good communication skills, with the ability to respond politely and helpfully to enquiries.
• A proactive attitude, with a commitment to maintaining high standards and contributing to a welcoming environment.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.