Hospitality Floor Supervisor, Housekeeping Lead

Hilton; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Hilton in the United Kingdom seeks a Housekeeping Floor Supervisor/Accommodation Supervisor to lead the housekeeping team and uphold the highest cleanliness standards across guest rooms.

You will train, schedule, and oversee staff, perform routine room inspections, and coordinate maintenance needs to deliver memorable guest experiences and flawless service moments throughout the stay.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.

Skills

Hospitality mindset

Integrity

Leadership

Teamwork

Ownership

Job description

Hilton in the United Kingdom seeks a Housekeeping Floor Supervisor/Accommodation Supervisor to lead the housekeeping team and uphold the highest cleanliness standards across guest rooms.

You will train, schedule, and oversee staff, perform routine room inspections, and coordinate maintenance needs to deliver memorable guest experiences and flawless service moments throughout the stay.