Hospitality F&B Associate — Growth & Perks

Glasgow Marriott Hotel; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott discount card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Glasgow Marriott Hotel is seeking a dedicated Casual F&B Associate to join our dining team in Glasgow. You will warmly welcome guests, take orders, and ensure an exceptional dining experience in a fast-paced environment.

Join us to provide menu information, maintain dining area standards, and collaborate with kitchen staff while upholding safety and hygiene guidelines. A positive attitude and customer service focus are essential.

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Skills

Customer service

Job description

Glasgow Marriott Hotel is seeking a dedicated Casual F&B Associate to join our dining team in Glasgow. You will warmly welcome guests, take orders, and ensure an exceptional dining experience in a fast-paced environment.

Join us to provide menu information, maintain dining area standards, and collaborate with kitchen staff while upholding safety and hygiene guidelines. A positive attitude and customer service focus are essential.