Guest-Experience Focused Food & Beverage Assistant

Millennium & Copthorne Hotels; Glasgow; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension Scheme

Complimentary Meals on Duty

Employee Accommodation Discounts

Food & Beverage Discounts Across Our  

Friends & Family Accommodation Rates

Enhanced Holiday Entitlement Linked to

Uniform Provided

Eye Care Vouchers

Long Service Awards

Employee of the Month & Employee ofthe

Employee of the Year Recognition

Recommend a Friend Bonus Scheme

Genuine Career Development and Growth

Job summary

Millennium Hotel Glasgow is seeking a passionate Food & Beverage Assistant to join our team in the heart of Glasgow. You will deliver high standards of service in our restaurant and bar, warmly welcoming guests and guiding them through menus.

The role offers varied shifts, a friendly team, and development opportunities within a global hospitality brand. Join us to help create memorable guest experiences and contribute to our award-winning service.

Qualifications

• Previous experience in a Food & Beverage role.
• Excellent customer service and communication skills.
• Ability to stay calm and professional in a busy environment.
• Proactive and positive approach to teamwork.
• Experience handling cash and card payments.
• Familiarity with Micros POS systems (desirable).
• Flexibility to work early mornings, evenings and weekends.

Responsibilities

• Delivering high-quality food and beverage service within our restaurant and bar areas.
• Providing knowledgeable recommendations and confidently communicating menu and beverage options to guests.
• Processing payments accurately, including cash, card and room charge transactions, in line with company procedures.
• Creating positive guest experiences by providing friendly, professional and attentive service.
• Responding promptly to guest enquiries and ensuring any requests are handled efficiently.
• Working collaboratively with colleagues to maintain high standards of service and presentation.

Skills

F&B experience

Customer service

Cash handling

Teamwork

Communication skills

Calm under pressure

Flexibility

Tools

Micros POS

Job description

Millennium Hotel Glasgow is seeking a passionate Food & Beverage Assistant to join our team in the heart of Glasgow. You will deliver high standards of service in our restaurant and bar, warmly welcoming guests and guiding them through menus.

The role offers varied shifts, a friendly team, and development opportunities within a global hospitality brand. Join us to help create memorable guest experiences and contribute to our award-winning service.