Hospitality Customer Service Assistant - Fast-Paced Growth

Restaurant Associates UK; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

Career development

Digital GP access

Travel discounts

Shop discounts

Cinema tickets

Cash rewards

Wellness programs

Discounts for friends

Job summary

Restaurant Associates is seeking a friendly Customer Service Assistant to deliver outstanding service in our premium hospitality environment. You will be the face of our operation, ensuring guests are warmly welcomed and enjoy a memorable dining experience.

Key duties include serving food and drinks, handling tills when needed, maintaining spotless dining areas, and upholding food safety standards in a fast-paced team setting. No prior experience required, though hospitality is a bonus.

Qualifications

• A positive, customer-focused attitude.
• Excellent communication and teamwork skills.
• A proactive, flexible approach to work.
• Good organisational skills and attention to detail.
• Previous hospitality, catering, or retail experience is an advantage but not essential.
• The ability to work confidently in a fast-paced environment.

Responsibilities

• Deliver excellent customer service with a friendly, professional approach.
• Serve food and beverages efficiently and accurately.
• Maintain clean, well-presented dining and service areas.
• Replenish food, drinks, and supplies throughout the day.
• Operate tills and handle transactions where required.
• Follow food safety, hygiene, and health & safety procedures.
• Support the wider team to ensure smooth daily operations.

Skills

Positive attitude

Excellent communication

Proactive & flexible

Organisational skills

Hospitality/retail experience

Fast-paced environment

Job description

Restaurant Associates is seeking a friendly Customer Service Assistant to deliver outstanding service in our premium hospitality environment. You will be the face of our operation, ensuring guests are warmly welcomed and enjoy a memorable dining experience.

Key duties include serving food and drinks, handling tills when needed, maintaining spotless dining areas, and upholding food safety standards in a fast-paced team setting. No prior experience required, though hospitality is a bonus.