Hospitality Assistant

Compass Group PLC; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Restaurant Associates, part of Compass Group UK&I, is hiring a Hospitality Assistant to deliver exceptional customer service in a fast-paced environment. The role is full-time (40 hours per week) and focuses on greeting guests, serving with a personalised touch, and promoting the brand with a positive image.

The ideal candidate will be passionate about service, able to work under pressure, and a strong team player, with a desire to progress within a supportive employer that recognises

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to greet guests with a smile and provide personalised service.
• Wollows in a fast-paced environment and collaborates well with the team.

Responsibilities

• Greet and look after guests to ensure they leave delighted
• Serve customers with a seamless personalised experience
• Be knowledgeable about the menu and make recommendations
• Represent Compass Group UK&I and maintain a positive brand image
• Comply with food handling, hygiene, and health & safety standards

Skills

Guest service

Communication skills

Team player

Customer focus

Pressure handling

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2109/93352001/52821344/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Job Reference com/2109/93352001/52821344/BU
• Contract Type Full Time
• Closing Date 21 October, 2026
• Job Category Customer service / Frontline