Hospitality Retail Assistant – Fast-Paced, Growth‑Oriented

Chartwells Independent; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Restaurant Associates is seeking a Retail Assistant to join a fast-paced team on a full-time basis (40 hours per week). You will be the face of our business, delivering friendly, personalised service to customers while supporting a busy dining environment.

The role offers progression within a company that values its people, rewards initiative, and maintains high brand standards. Shifts are Mon-Fri days, with a focus on excellent customer experiences across sites.

Qualifications

• Passion for delivering outstanding service
• Excellent team player with strong communication skills
• Desire to succeed in the role and take initiative
• Ability to work under pressure and manage time effectively
• Demonstrates reliable timekeeping and dependability

Responsibilities

• Serve customers with a personalised experience
• Know service offerings and provide engaging service
• Represent Restaurant Associates and maintain brand image
• Handle cash and operate the cash register
• Ensure compliance with Health and Safety regulations

Skills

Customer service

Communication

Teamwork

Time management

Reliability

Tools

Cash register

Job description

Restaurant Associates is seeking a Retail Assistant to join a fast-paced team on a full-time basis (40 hours per week). You will be the face of our business, delivering friendly, personalised service to customers while supporting a busy dining environment.

The role offers progression within a company that values its people, rewards initiative, and maintains high brand standards. Shifts are Mon-Fri days, with a focus on excellent customer experiences across sites.