Hospitality Customer Service Host – Dining Team

Chartwells Independent; Greater London; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Food shopping discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Friend and family discounts

Job summary

Restaurant Associates is seeking a Customer Service Assistant to deliver exceptional service in a premium hospitality setting. The role includes serving food and beverages, maintaining cleanliness, and providing a warm welcome to every customer.

The ideal candidate will possess strong communication and teamwork skills and have a proactive, customer-focused attitude. The position offers various benefits, including a contributory pension scheme and exclusive discounts on travel and shopping.

Qualifications

• Positive, customer-focused attitude.
• Excellent communication and teamwork skills.
• Proactive, flexible approach to work.
• Good organisational skills and attention to detail.
• Ability to work confidently in a fast-paced environment.

Responsibilities

• Deliver excellent customer service with a friendly approach.
• Serve food and beverages efficiently and accurately.
• Maintain clean, well-presented dining areas.
• Replenish food, drinks, and supplies.
• Operate tills and handle transactions.
• Follow food safety and hygiene procedures.
• Support the wider team for smooth operations.

Skills

Customer-focused attitude

Communication skills

Teamwork

Organisational skills

Attention to detail

Job description

Restaurant Associates is seeking a Customer Service Assistant to deliver exceptional service in a premium hospitality setting. The role includes serving food and beverages, maintaining cleanliness, and providing a warm welcome to every customer.

The ideal candidate will possess strong communication and teamwork skills and have a proactive, customer-focused attitude. The position offers various benefits, including a contributory pension scheme and exclusive discounts on travel and shopping.