Hospitality Champion: Guest Experience & Service

TOCA Social France; Greater London; Sur place; GBP 13 000 - 17 000; Temps partiel

Avantages offerts par ce poste

£12.71 per hour plus service charge

Complimentary TOCA games

Huge discounts on food & beverages

Free meal while on shift

Teammate Assistance Programme withCoun

Progression opportunities

Résumé du poste

TOCA Social in London is seeking a Hospitality Champion to welcome guests, take orders, deliver food and drinks, and help create memorable dining experiences. You will work up to 15 hours per week, with evenings and weekends required, covering a range of duties from greeting guests to supporting kitchen and bar teams, while staying friendly, efficient and compliant with safety procedures.

We offer training and progression opportunities as TOCA Social expands, with a welcoming team and vibrant

Qualifications

• Punctual, reliable individual with a positive attitude.
• Capable of delivering top quality guest experiences.
• Willing to work evenings and weekends.

Responsabilités

• Greet and support guests throughout their journey to provide best-in-class experiences.
• Take guest orders, deliver food and drinks, and check in with guests.
• Conduct box demos and deliver steps of service to TOCA standards.
• Handle enquiries and bookings, upsell where possible.
• Manage cloakroom/boot room as needed; assist kitchen and bar teams when required.
• Follow health, safety, and allergy procedures and assist with basic tech issues.

Connaissances

Customer service

Hospitality

Punctuality

Team player

Fast learner

Description du poste

TOCA Social in London is seeking a Hospitality Champion to welcome guests, take orders, deliver food and drinks, and help create memorable dining experiences. You will work up to 15 hours per week, with evenings and weekends required, covering a range of duties from greeting guests to supporting kitchen and bar teams, while staying friendly, efficient and compliant with safety procedures.

We offer training and progression opportunities as TOCA Social expands, with a welcoming team and vibrant