Hospitality-Centric Customer Care & Career Growth

McDonald's; Picket Post; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Skills for life

Employee assistance programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s in the United Kingdom is hiring for a Customer Care role. You’ll be at the heart of our restaurant, delivering friendly service, maintaining cleanliness, and helping guests feel welcome with a personal touch.

This position requires availability to work shifts across weekdays and weekends, including early mornings, afternoons, and evenings. No experience is necessary as full training will be provided, with opportunities for skills development and career progression.

Qualifications

• No experience is required; full training will be provided.
• Availability to work across Weekdays and Weekends, including early mornings, afternoons and evenings.
• Customer-facing role requiring enthusiasm, reliability and a welcoming approach.

Responsibilities

• Deliver high standards of hospitality and maintain cleanliness in the restaurant.
• Provide a personal touch to customer visits to make them memorable.
• Navigate and engage with customers to create opportunities and resolve issues.
• Go the extra mile to ensure guests feel welcomed and valued.
• Create a warm and welcoming atmosphere and support restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member contributing to a positive environment.

Job description

McDonald’s in the United Kingdom is hiring for a Customer Care role. You’ll be at the heart of our restaurant, delivering friendly service, maintaining cleanliness, and helping guests feel welcome with a personal touch.

This position requires availability to work shifts across weekdays and weekends, including early mornings, afternoons, and evenings. No experience is necessary as full training will be provided, with opportunities for skills development and career progression.