Hospitality Assistant | Monday to Friday

Thomas Franks Ltd.; London; On-site; GBP 29,000; Full time

Job summary

A leading independent contract caterer seeks a Hospitality Assistant for their London location. The role involves ensuring high food standards, excellent customer service, and supporting a dynamic team in a fast-paced environment. With a focus on training and career progression, this position offers a unique opportunity to work in an esteemed catering business.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Career progression opportunities

Qualifications

• Previous experience in a fast-paced catering environment.
• Ability to demonstrate good understanding and use of verbal and written English.

Responsibilities

• Work at the hospitality operation, ensuring food standards and hygiene policies are followed.
• Support the team with serving customers and replenishing stocks.

Skills

Customer service skills

Hospitality experience

Team player

Attention to detail

Job description

Hospitality Assistant | Monday to Friday London Contract: Full Time, Permanent
Salary: £13.85 per hour
Hours: 40h per week

One of the world's largest law firms with their UK HQ in London. Catering for around 700 people daily. We offer a core feeding of Breakfast & lunch in the restaurant along with lots of High end, frequent hospitality. This role is Monday to Friday and the location benefits from great transport links.

We are looking for a hospitality assistant to join our team at one of our prestigious locations in London.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To work at the hospitality operation in question
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / competencies

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.