Hospitality Assistant Manager - Lead Shifts & Develop Team

Lounge Underwear Ltd.; Farnborough; Sur place; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive base salary and bonus

Overtime pay

35–48 hour contract options

Bonus scheme paid twice a year

Staff meal on every shift

Discount on food & drinks from day one

Career development & Step-Up programs

Loungefest! and long service rewards

Access to Emergency/Charity support

Résumé du poste

Loungers’ Volo Lounge is seeking an enthusiastic Assistant Manager to lead daily operations, coach the team, and ensure excellent guest experiences. You’ll oversee shift execution, support recruitment, and act as a welcoming host to build a warm, neighbourhood-focused venue.

You’ll join a growing hospitality brand with strong training and progression opportunities, including events and staff development programs. A competitive package reflects your responsibilities.

Qualifications

• Experience in hospitality roles such as Supervisor, Deputy or Assistant Manager in restaurants, bars, cafes or coffee shops.
• Strong leadership and team motivation on the floor.
• Skilled in managing shifts end-to-end from briefs to cash handling and customer issues.

Responsabilités

• Lead shifts including pre-shift briefs, delegating tasks, and keeping the team engaged.
• Coach team through regular feedback and support recruitment for new starters.
• Monitor rotas, stock, labour, and KPIs to support the General Manager.
• Handle customer complaints with good judgment while maintaining standards.
• Be a visible, welcoming host and contribute to the Lounge's local reputation.

Connaissances

People leadership

Shift management

Customer service

Recruitment

Hospitality hosting

Outils

POS systems

Cash handling

Description du poste

Loungers’ Volo Lounge is seeking an enthusiastic Assistant Manager to lead daily operations, coach the team, and ensure excellent guest experiences. You’ll oversee shift execution, support recruitment, and act as a welcoming host to build a warm, neighbourhood-focused venue.

You’ll join a growing hospitality brand with strong training and progression opportunities, including events and staff development programs. A competitive package reflects your responsibilities.