Hospitality Assistant

Compass Group; Woking; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering company is seeking a Hospitality Assistant to join their team at RHS Garden Wisley. The role involves food production, customer service, and support for catering operations in a stunning garden setting. Ideal candidates should possess a passion for service, teamwork skills, and the ability to perform under pressure. This position offers a variety of perks including generous holiday entitlement, free meals, and access to company benefits.

Benefits

Generous holiday entitlement

Free parking on site

Free staff meals during work

Access to training and development

On-site food and beverage discounts

Qualifications

• Passion for delivering outstanding service with a smile.
• Ability to make customer-centric decisions.
• Demonstrates excellent team-playing skills.

Responsibilities

• Responsible for food production and preparation.
• Serve food and drinks while ensuring compliance with safety regulations.
• Support the overall catering operations and front of house standards.

Skills

Customer service

Communication skills

Teamwork

Timekeeping

Ability to work under pressure

Job description

Hospitality Assistant

Salary: £12.21 per hour

Location: RHS Garden Wisley

Contract Type: 32 hours per week, permanent, site based, 4 over 7 days per week

We're on the lookout for enthusiastic Hospitality Assistant's to join our fantastic, busy catering team at RHS Garden Wisley on a 32-hour contract. As a Hospitality Assistant, you will be part of a hard‑working, friendly team who all have the same goal – to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.

This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front of house operation standards onsite is expected whereby you will be welcoming guests, serving food & drinks, operating the till system, serving coffees and supporting with on‑site vents are also expected.

What can we offer you:

• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• The chance to work in a truly beautiful and inspiring setting, surrounded by nature and stunning gardens.
• Generous holiday entitlement.
• Free parking on site
• Free staff meals whilst at work.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• On‑site F&B discounts.

The Ideal Candidate:

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Have a safety‑first mindset

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large‑scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.

Job Reference: com/1912/43818001/52782196/BU #RA Venues