Hospitality Assistant

Chartwells; Rugby; On-site; GBP 15,000 - 25,000; Part time

Job summary

An established industry player is seeking a Hospitality Assistant to join their dynamic team. This role is perfect for those who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. As the face of the business, you'll greet and serve guests, ensuring they leave delighted. With a commitment to employee development and a diverse workplace culture, this opportunity offers a chance to grow your career while enjoying competitive pay and great perks. If you're ready to make a difference and be part of a team that values individuality, this is the role for you.

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Ability to make decisions that benefit customers.

Responsibilities

• Greeting and looking after guests to ensure they are delighted.
• Serving customers and providing a seamless personalized experience.

Skills

Customer Service

Communication Skills

Teamwork

Initiative

Ability to Work Under Pressure

Job description

Join to apply for the Hospitality Assistant role at Chartwells Independent.

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 25 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: 5 out of 7 days.

Please note: This role is contracted to 40 weeks per year.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include:

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive an easy and seamless personalised experience.
• Being knowledgeable about the menu and making recommendations to our guests.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Our Ideal Hospitality Assistant Will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Hospitality