Hospitality Assistant

ELIOR GROUP; Greater London; On-site; GBP 18,000 - 26,000; Part time

Job summary

ELIOR GROUP in London is seeking a Hospitality Assistant to join our team during term time, taking responsibility for guest service and operations.

You will ensure the food is to a high standard, keep the kitchen area clean and stocked, and support customers with knowledge of menus and offers. COSHH and health & safety guidelines must be followed.

A strong front-line focus, excellent communication, and catering experience are essential to deliver great service.

Qualifications

• Genuine interest in customer service excellence.
• Focused on the front line.
• Excellent communication skills and a team player.
• Catering experience essential.

Responsibilities

• Ensure the food is to the highest standard.
• Ensure the kitchen area is always clean, well presented and well-stocked.
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients.
• Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures.
• Operate the till point as required, ensuring correct procedures are used.
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures.

Skills

Genuine interest in customer service

Focused on the front line

Excellent communication skills

Catering experience essential

Job description

Working Pattern: Term time

Salary: £16.20 per hour

Job ID: 8403

What you’ll be serving up…

As a Hospitality Assistant you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team.

• Ensure the food is to the highest standard
• Ensure the kitchen area is always clean, well presented and well-stocked
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
• Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
• Operate the till point as required, ensuring correct procedures are used
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

The ingredients you'll bring…

• Genuine interest in customer service excellence
• Focused on the front line
• Excellent communication skills and a team player
• Catering experience essential