Hospitality Assistant

ExtraCare Retail Limited; Birmingham; Hybrid; GBP 15,000 - 22,000; Part time

Job summary

The ExtraCare Charitable Trust is recruiting for a Hospitality Assistant on a part-time 10 hours per week contract at New Oscott Retirement Village.

You will deliver friendly front-of-house service to residents and visitors, process orders, serve drinks and meals, and cover shifts as needed.

Join a welcoming team committed to delivering better lives for older people, with flexible hours and a supportive work environment.

Qualifications

• Excellent customer service and communication skills.
• Team player.
• Previous hospitality experience in front of house.
• Flexible to support in the kitchen when required.

Responsibilities

• Process orders and provide excellent customer service to residents and guests.
• Serve guests, coffees, teas, drinks, snacks and meals.
• Cover shifts for sickness, absence and busy periods.
• Clear tables and keep hospitality areas presentable.

Skills

Customer service

Team player

Front of house experience

Kitchen flexibility

Job description

The ExtraCare Charitable Trustare recruiting for aHospitality Assistanton Part-Time 10 hours Contract, to join our friendly team,based at ourNew Oscott Retirement Village

If you have excellent customer service skills and some previous hospitality experience, comeandjoin our friendly team at ourNew Oscott Retirement Villageand support the village’s commitment to delivering ExtraCare’s mission of “better lives for older people”

Role Details

• Position: Hospitality Assistant
• Contract: Permanent – Part-Time
• Rate: £13.45per hour
• Hours: 10 hours per week (6 hours Bistro & 4 hours Bar)
• Location: New Oscott Retirement Village

ExtraCaredoes notparticipate in the current “UK Visa Sponsorship” scheme. You must be able to evidence your Right to Work in the UK.

What will you do as our Hospitality Assistant?

• Processing orders, providing excellent customer service to our residents and guests
• Serving guests, coffees, teas, drinks, snacks and meals
• Covering shifts for sickness, absence and busy periods
• Clearingtables and ensuring the hospitality areas are always presentable

Our ideal Hospitality/Catering Assistant will have:

• Excellent customer service and communication skills
• Team player
• Previous Hospitalityexperience in front of house
• Flexible to support in the kitchen when required

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

Thispost will be subject to two satisfactory references, medical clearance and Home Office right-to-work clearance.

• Interview Date: End of November 2026

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all, including making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare reserves the right to close this advertisement early.