Hospital Security Supervisor – Lead Team & Protect Patients

Sodexo; Romford; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Blue Light Card

Job summary

Queen's Hospital in Romford seeks a Security Supervisor to lead day-to-day security and car parking operations. You will supervise security staff, coordinate responses to incidents, and ensure a professional, customer-focused service for patients, visitors and staff.

The role requires prior security supervision experience, a valid SIA Door Supervisor Licence and strong leadership and communication skills. Rotation shifts including nights are required.

Qualifications

• Experience supervising or leading a security team.
• Valid SIA Door Supervisor Licence.
• Strong leadership and decision-making skills.
• Experience responding to incidents and emergencies.
• Ability to remain calm, professional and decisive under pressure.
• Excellent communication and interpersonal skills.
• Good report-writing and IT skills.
• Knowledge of CCTV, access control and security systems.
• Understanding of health and safety responsibilities.

Responsibilities

• Supervise, support and develop Security Officers during each shift.
• Allocate daily duties and deploy the team to maintain security coverage.
• Respond to security incidents, emergencies, alarms and major incidents.
• Investigate theft, aggression, trespassing, criminal damage and antisocial behaviour.
• Complete incident reports, statements and logs.
• Conduct patrols of hospital buildings, car parks and grounds.
• Monitor CCTV and access-control systems.
• Liaise with clinical teams, hospital management, police and emergency services.
• Support emergency procedures including evacuations and lockdowns.
• Coordinate shift handovers and staffing levels.
• Carry out audits and risk assessments to reduce security risks.

Skills

Leadership

Incident response

Communication

Decision making

Customer service

Report writing

IT skills

CCTV knowledge

Education

SIA Door Supervisor Licence

Tools

CCTV systems

Access control systems

Job description

Queen's Hospital in Romford seeks a Security Supervisor to lead day-to-day security and car parking operations. You will supervise security staff, coordinate responses to incidents, and ensure a professional, customer-focused service for patients, visitors and staff.

The role requires prior security supervision experience, a valid SIA Door Supervisor Licence and strong leadership and communication skills. Rotation shifts including nights are required.