Security Supervisor

Sodexo; Romford; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Blue Light Card

Job summary

Queen's Hospital in Romford seeks a Security Supervisor to lead day-to-day security and car parking operations. You will supervise security staff, coordinate responses to incidents, and ensure a professional, customer-focused service for patients, visitors and staff.

The role requires prior security supervision experience, a valid SIA Door Supervisor Licence and strong leadership and communication skills. Rotation shifts including nights are required.

Qualifications

• Experience supervising or leading a security team.
• Valid SIA Door Supervisor Licence.
• Strong leadership and decision-making skills.
• Experience responding to incidents and emergencies.
• Ability to remain calm, professional and decisive under pressure.
• Excellent communication and interpersonal skills.
• Good report-writing and IT skills.
• Knowledge of CCTV, access control and security systems.
• Understanding of health and safety responsibilities.

Responsibilities

• Supervise, support and develop Security Officers during each shift.
• Allocate daily duties and deploy the team to maintain security coverage.
• Respond to security incidents, emergencies, alarms and major incidents.
• Investigate theft, aggression, trespassing, criminal damage and antisocial behaviour.
• Complete incident reports, statements and logs.
• Conduct patrols of hospital buildings, car parks and grounds.
• Monitor CCTV and access-control systems.
• Liaise with clinical teams, hospital management, police and emergency services.
• Support emergency procedures including evacuations and lockdowns.
• Coordinate shift handovers and staffing levels.
• Carry out audits and risk assessments to reduce security risks.

Skills

Leadership

Incident response

Communication

Decision making

Customer service

Report writing

IT skills

CCTV knowledge

Education

SIA Door Supervisor Licence

Tools

CCTV systems

Access control systems

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 36.75 Hours / 3-4 days a week, 12 hours / 4 Weeks rota
• £18.96 per hour
• Blue Light Card
• Location isQueen's Hospital, Romford

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is:RM7 0AG

Please take the time to read the attached job description

Job Introduction

Be Part of a Team That Values You-Just As You Are.

We are looking for a experiencedSecurity Supervisor to lead the day-to-day security and car parking operations at Queen's Hospital. In this role you will help create a safe, secure and welcoming environment for patients, visitors and staff. You will supervise and support the security team, coordinate responses to incidents and ensure a professional, customer-focused service is delivered across the hospital site.

What You'll Do:

• Supervise, support and develop Security Officers during each shift.
• Allocate daily duties and deploy the team to maintain appropriate security coverage.
• Respond to security incidents, emergencies, alarms and major incidents.
• Investigate theft, aggression, trespassing, criminal damage and antisocial behaviour.
• Complete accurate incident reports, statements and operational logs.
• Conduct regular patrols of hospital buildings, departments, car parks and surrounding grounds.
• Monitor CCTV, access-control systems and alarms in line with relevant policies and legislation.
• Liaise professionally with clinical teams, hospital management, the police and emergency services.
• Support emergency procedures, including evacuations, lockdowns and missing-person incidents.
• Monitor attendance, coordinate effective shift handovers and help maintain staffing levels.
• Carry out inspections, audits and risk assessments to reduce security risks.
• Oversee car parking operations, respond to parking enquiries and report equipment faults.
• Provide a courteous and helpful service to patients, visitors and colleagues.

What You'll Bring:

• Previous experience supervising or leading a security team.
• A valid SIA Door Supervisor Licence.
• Strong leadership and decision‑making skills.
• Experience responding to incidents and emergency situations.
• The ability to remain calm, professional and decisive under pressure.
• Excellent communication and interpersonal skills.
• Good report‑writing and IT skills.
• Knowledge of CCTV, access control and security systems.
• A clear understanding of health and safety responsibilities.
• A flexible approach to working rotating shifts, including nights, weekends and bank holidays.
• A professional appearance and a commitment to delivering excellent customer service.

We may close this advert early if we receive a high number of applications - so don't wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.