Hospital Logistics Operations Leader | Service Excellence

Sodexo; Stoke-on-Trent; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Blue Light Card access

Sodexo Benefits

5% Bonus

Job summary

Sodexo is seeking an experienced Operational Manager – Logistics at Royal Stoke University Hospitals site to lead Waste, Distribution, Medical Gas, Post Room, Pharmacy and Specimen Services. You will manage teams, drive performance, and champion continuous improvement.

You will build strong stakeholder relationships, ensure safety and compliance, and oversee budgets and workforce planning to deliver cost-effective, high-quality services in a fast-paced hospital environment.

Qualifications

• Proven experience leading and motivating teams within a busy operational environment.
• Strong people management skills to coach and develop colleagues.
• Excellent customer service focus delivering high-quality outcomes.
• Strong organisational and problem-solving abilities under pressure.
• Experience driving continuous improvement and operational efficiencies.
• Sound health and safety, compliance, and risk management understanding.
• Excellent communication and stakeholder management across levels.
• Proactive, resilient, adaptable approach with results focus.

Responsibilities

• Lead and manage Logistics services across the hospital site.
• Inspire and develop operational teams to deliver high-quality services.
• Drive service performance to meet targets and standards.
• Identify and implement continuous improvement to enhance efficiency.
• Ensure compliance with legislation, policies, health and safety.
• Build strong relationships with stakeholders and clinical teams.
• Manage resources, budgets and workforce planning to deliver cost-effective services.
• Monitor risks and resolve operational issues to ensure safe, reliable services.

Skills

People management

Customer service

Organisational skills

Problem solving

Continuous improvement

Health & safety

Communication

Stakeholder management

Adaptability

Job description

Sodexo is seeking an experienced Operational Manager – Logistics at Royal Stoke University Hospitals site to lead Waste, Distribution, Medical Gas, Post Room, Pharmacy and Specimen Services. You will manage teams, drive performance, and champion continuous improvement.

You will build strong stakeholder relationships, ensure safety and compliance, and oversee budgets and workforce planning to deliver cost-effective, high-quality services in a fast-paced hospital environment.