Hospital Discharge Senior Case Worker

Community Care Live; Basingstoke; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave

Occupational sick pay

Employee Assistance Programme

Job summary

Community Care Live in Basingstoke is seeking a Senior Case Worker to join our friendly social care and health care team, supporting hospital discharges and community care coordination. This role involves face-to-face engagement at the Basingstoke Discovery Centre and local hospitals, with a focus on safe and efficient discharge planning.

You will complete assessments, work with families and providers, and use a strengths-based approach to maximise wellbeing and independence.

Qualifications

• Strong communication, negotiation and relationship management skills.
• Ability to work with people in difficult circumstances with compassion.
• Strong analytical and problem-solving skills.
• Sound IT and record-keeping skills.
• Ability to work independently as well as part of a team.
• Knowledge of the Care Act 2014 and its eligibility criteria.
• Knowledge of the Mental Capacity Act 2005 and Best Interest decision making.
• Knowledge of hospital discharge pathways.

Responsibilities

• Completing assessments and reviews of individuals’ care and support needs in Basingstoke Hospital, local community hospitals and care homes.
• Providing support and guidance to individuals to maximise their wellbeing and independence using a strengths-based approach.
• Collaborating with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Having the confidence and knowledge to make well-informed decisions where appropriate, as well as knowing when a case or situation requires escalation to senior colleagues.

Skills

Communication skills

Relationship management

Negotiation skills

Analytical thinking

Problem solving

IT skills

Independent working

Care Act 2014 knowledge

Mental Capacity Act 2005 knowledge

Hospital discharge pathways knowledge

Job description

Community Care Live in Basingstoke is seeking a Senior Case Worker to join our friendly social care and health care team, supporting hospital discharges and community care coordination. This role involves face-to-face engagement at the Basingstoke Discovery Centre and local hospitals, with a focus on safe and efficient discharge planning.

You will complete assessments, work with families and providers, and use a strengths-based approach to maximise wellbeing and independence.