Hospital Catering Assistant - Patient & Staff Dining

Elht; Preston; On-site; GBP 21,000 - 25,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a Catering Assistant to support food service for staff and patients. The role involves working in a hospital retail outlet, serving in wards and dining areas, and ensuring high standards of hygiene and customer care.

Full-time 37.5 hours per week, with training provided. Prior catering experience is advantageous, along with Level 2 Food Hygiene-related certifications. DBS checks and NHS policies apply.

Qualifications

• Previous experience in the food/catering industry
• Previous experience in dealing with the public
• Awareness of the standards of hygiene and cleanliness within the food industry
• Knowledge of Therapeutic diets
• Awareness of confidentiality in an NHS environment
• Knowledge of Information Governance

Responsibilities

• To assist with all associated duties connected with the Retail Outlet that serves staff and Visitors
• The post-holder will be required to adhere to departmental standards and food hygiene regulations
• To act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care
• Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs
• Communicate with a range of customers in person and over the telephone to understand individual needs and provide information relating to the catering service
• Undertake all duties relating to food service, including: preparing food service areas and equipment; serving food and drinks in patient / staff dining outlets and on the patient meal assembly belt; serving food and drinks at hospitality events held on Trust premises and occasionally in other locations
• delivering and collecting meal trolleys to/from wards and departments
• clearing and tidying up after any catering operation
• Undertake cleaning either manually or using mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils
• Operate cash registers in retail areas, demonstrating diligence at all times

Job description

East Lancashire Hospitals NHS Trust is seeking a Catering Assistant to support food service for staff and patients. The role involves working in a hospital retail outlet, serving in wards and dining areas, and ensuring high standards of hygiene and customer care.

Full-time 37.5 hours per week, with training provided. Prior catering experience is advantageous, along with Level 2 Food Hygiene-related certifications. DBS checks and NHS policies apply.