Horticulture Customer Advisor

Dobbies Garden Centres; York; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading garden centre as a Horticulture Customer Advisor, where you'll be instrumental in enhancing our customer's shopping experience. In this part-time role, you'll utilize your passion for plants and excellent customer service skills to drive sales and aid customers. The position offers growth opportunities and generous discounts.

Benefits

Generous annual leave entitlement

50% off in Restaurants

25% off in the Garden Centre

10% off in food halls

Access to financial wellbeing support

Access to eLearning platform for development

Qualifications

• Experience within a customer facing role.
• Ability to lift heavy objects.
• Eager to learn new skills.

Responsibilities

• Deliver excellent gardening standards and service.
• Drive sales by promoting Dobbies Club membership.
• Assist customers with plant and gardening advice.

Skills

Customer Experience

Plant Knowledge

Teamwork

Job description

Join to apply for the Horticulture Customer Advisor role at Dobbies Garden Centres

1 day ago Be among the first 25 applicants

Join to apply for the Horticulture Customer Advisor role at Dobbies Garden Centres

Get AI-powered advice on this job and more exclusive features.

Our Horticulture Customer Advisors play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards.

Responsibilities

• Deliver inspirational gardening standards through excellent standards and service
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
• Offering a helping hand with customer queries through high-quality product knowledge including indoor and outdoor plants, machinery and core gardening
• Working with your team to ensure the department is kept to a high standard
• You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience
  
  

Who We Are Looking For

• You'll have a passion for delivering a great customer experience, serving everyone with a smile
• Experience within a customer facing role and a passion for plants
• Ability to lift heavy objects to support larger store projects
• You work well within a team, build relationships, and have fun, whilst celebrating success
• You show up to work on time, well presented and bring your can do and hard working attitude along with you
• You are eager to learn new skills and gain new experiences
• Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
  
  

What We Offer

• Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
• Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
• Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
• Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
• Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
  
  

About Us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Dobbies Garden Centres by 2x

Sign in to set job alerts for “Customer Advisor” roles.

York, England, United Kingdom 4 weeks ago

York, England, United Kingdom 2 weeks ago

Retail Customer Advisor (York) - 30 hours

York, England, United Kingdom 2 weeks ago

Customer Service Advisor (441R) Leeds nFTA

Leeds, England, United Kingdom 5 days ago

Malton, England, United Kingdom 3 days ago

Leeds, England, United Kingdom 3 weeks ago

New Earswick, England, United Kingdom 1 week ago

Leeds, England, United Kingdom 1 month ago

Leeds, England, United Kingdom 1 week ago

Ferrybridge, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 1 week ago

Thorp Arch, England, United Kingdom 3 weeks ago

Wakefield, England, United Kingdom 2 days ago

Leeds, England, United Kingdom 1 week ago

Leeds, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 2 weeks ago

Knaresborough, England, United Kingdom 6 days ago

Knaresborough, England, United Kingdom 1 week ago

York, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 2 weeks ago

York, England, United Kingdom 1 month ago

Customer Advisor - York - 11 hours (no late nights)

York, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 1 week ago

Ripon, England, United Kingdom 1 hour ago

Leeds, England, United Kingdom 2 weeks ago

Leeds, England, United Kingdom 2 weeks ago

Malton, England, United Kingdom 8 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.