HORTICULTURAL FIELD SERVICE TECHNICIAN

Ernest Doe & Sons Ltd; Benington; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Company van

32 days holiday including bank holidays

Workplace pension

Life assurance (2× salary)

Staff discount at country store

Sick pay scheme

Flu jabs

Employee referral scheme

Job summary

A machinery manufacturing company in Benington is seeking an entry-level Horticultural Field Service Technician to repair and maintain equipment related to Horticultural machinery. Responsibilities include diagnosing faults and executing necessary repairs, ensuring excellent customer service, and utilizing good communication skills. The role offers a competitive salary, benefits such as a company van, and 32 days of holiday per year. This is a full-time position that requires self-motivation and teamwork.

Qualifications

• Knowledge of grass machinery and how it functions is advantageous.
• Repair and maintain equipment for customers.
• Diagnose faults and carry out repairs and service work.
• Good knowledge of utility, garden or small agricultural machinery.
• Diagnose hydraulic and electrical faults using the latest software.
• Ability to work alone using own initiative and as part of a team.
• Heavy lifting but apply common sense to items that require assistance.
• Good communication skills.
• Competent in the use of computers.
• Excellent customer service skills both face to face and over the telephone.
• Be self-motivated.

Responsibilities

• Responsible for the repair and maintenance of Horticultural machinery.
• Diagnose and carry out repairs on various machinery.
• Provide excellent customer service both face-to-face and over the telephone.

Skills

Knowledge of Domestic or Professional Grass Machinery

Repair and maintain equipment for customers

Diagnose faults and carry out repairs

Good knowledge of Utility, Garden, or small Agricultural machinery

Ability to diagnose hydraulic and electrical faults

Ability to work alone and as part of a team

Good communication skills

Competent in the use of computers

Excellent customer service skills

Self-motivated

Customer service

Self-motivated

Job description

Join to apply for the HORTICULTURAL FIELD SERVICE TECHNICIAN role at Ernest Doe & Sons Ltd.

Reporting directly to the Horticultural Service Manager, you will be responsible for the repair and maintenance of all equipment associated with Horticultural machinery that is sold by the company’s sales departments.

Required Skills

• Knowledge of Domestic or Professional Grass Machinery and how it functions is advantageous
• Repair and maintain equipment for customers associated with Horticultural machinery
• Diagnose faults and successfully carry out repairs and service work
• Good knowledge of Utility, Garden or small Agricultural machinery
• Ability to diagnose hydraulic and electrical faults using the latest software
• Have the ability to work alone using own initiative and as part of a team
• Heavy lifting but apply common sense to items that require assistance
• Good communication skills
• Competent in the use of computers
• Excellent customer service skills both face to face and over the telephone
• Be self-motivated

Additional Information

• Start Date: Subject to candidate’s notice period
• Hours: Permanent, Full time, Hourly Paid (overtime paid at time and a half on completion of 39 hours Monday to Friday)
• Salary: Competitive, dependent upon experience
• Benefits: Competitive salary and a company van, plus 32 days holiday including bank holidays, workplace pension, life assurance (2 × salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Machinery Manufacturing