Homelessness - Support Worker

BCHA; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

BCHA is seeking Support Workers for homelessness accommodation in Bournemouth. You will support customers in one-to-one sessions, build trusting relationships and help them progress toward independent living.

The role involves early and late shifts on a 7-day rota, with training and support to develop your skills in a supportive team environment.

Qualifications

• Be a good communicator and able to facilitate support for customers (≤140 chars).
• Enable and empower customers to build their own recovery plans (≤140 chars).
• Provide practical, emotional support and encouragement (≤140 chars).
• Actively promote customer participation in services & activities (≤140 chars).
• Liaise effectively with colleagues, external agencies & service providers (≤140 chars).
• Be empathetic and non-judgemental (≤140 chars).
• Be self-motivated, able to use your initiative and be a great team player (≤140 chars).
• Be flexible, adaptable, calm and considered (≤140 chars).
• Have experience of our client groups, transferable skills or willing to learn (≤140 chars).

Responsibilities

• Carry out regular one to one sessions with customers.
• Enable positive, trusting and respectful relationships to help move toward independent living.
• Carry out duties within a 7 day rota with early and late shifts.
• Liaise with colleagues, external agencies and service providers as required.
• Contribute to a supportive and safe environment for customers.

Skills

Communication skills

Empathy

Teamwork

Safeguarding awareness

Job description

We need Support Workers to join the team at our homelessness accommodation in Bournemouth. This is a role where you can genuinely make a real difference, where you can add real value as part of a dedicated team of professionals

You will act as a key Support Worker for a number of customers, carrying out regular one to one sessions, enabling positive, trusting and respectful relationships to be built and enable them to move forward to independent living.

This role is working early and late shifts over a 7 day rota.

We can offer you:

• a rewarding, challenging and varied role;
• the opportunity to combine your people and organisational skills;
• the opportunity to learn about and use trauma informed approaches;
• a role that gives you real job satisfaction in helping others;
• full training and support to develop your skills;
• the opportunity to work in a supportive and friendly environment

To be successful in this role you will need to:

• be a good communicator and able to facilitate support for customers;
• enable and empower customers to build their own recovery plans;
• provide practical, emotional support and encouragement;
• actively promote customer participation in services & activities;
• liaise effectively with colleagues, external agencies & service providers;
• be empathic and non- judgemental;
• be self-motivated, able to use your initiative and be a great team player;
• be flexible, adaptable, calm and considered
• have experience of our client groups, transferable skills or willing to learn;

BCHA Safer Recruitment:

Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA.

Our overall aim is to 'deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.