Mental Health Floating Support Worker

BCHA; Bournemouth; On-site; GBP 21,000 - 22,000; Full time

Job summary

BCHA in Bournemouth is seeking a compassionate Mental Health Floating Support Worker to help adults with mental health needs maintain independence. The role is based on-site across Bournemouth, Christchurch and Poole, visiting customers in their homes and communities.

You will provide practical and emotional support, assist with budgeting, accessing benefits, and sustaining tenancies, while building confidence and recovery plans.

Qualifications

• Previous experience in mental health, housing, homelessness or support work desirable.
• Training and development will be provided.
• A full driving licence and access to own vehicle are essential for this role.

Responsibilities

• Provide personalised support to individuals with mental health needs.
• Help customers maintain their accommodation and sustain their tenancies.
• Support individuals to access benefits, manage finances and develop budgeting skills.
• Encourage independence, confidence and positive wellbeing.
• Help customers develop coping strategies and recovery plans.
• Support access to health, housing and community services.
• Provide advocacy and practical support where required.
• Build positive relationships with customers and partner organisations.
• Maintain accurate records and manage an individual caseload.

Skills

Compassionate

Communication skills

Organised

Resilient

Education

Health and Social Care qualification (desirable)

Tools

IT skills

Job description

Location: On site / 59 Southbourne Road
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Mental Health
Annual Salary range:from € 25,029.00 to € 25,861.00

Are you passionate about helping people improve their lives and achieve greater independence?

We are looking for a compassionate, motivated and enthusiastic Mental Health Floating Support Worker to join our team.

You will support adults with mental health needs who may be experiencing homelessness, be at risk of losing their accommodation or need additional support to maintain their independence.

Working on a one-to-one basis, you will provide practical and emotional support, helping individuals build confidence, develop life skills and improve their overall wellbeing.

Key Responsibilities

• Provide personalised support to individuals with mental health needs.
• Help customers maintain their accommodation and sustain their tenancies.
• Support individuals to access benefits, manage finances and develop budgeting skills.
• Encourage independence, confidence and positive wellbeing.
• Help customers develop coping strategies and recovery plans.
• Support access to health, housing and community services.
• Provide advocacy and practical support where required.
• Build positive relationships with customers and partner organisations.
• Maintain accurate records and manage an individual caseload.

This is a mobile role, working across Bournemouth, Christchurch and Poole. You will visit customers in their homes and within the community.

About You

We are looking for someone who:

• Has a genuine passion for supporting people and making a difference.
• Is compassionate, patient, understanding and non-judgemental.
• Has good communication and interpersonal skills.
• Can work independently and as part of a team.
• Is organised and able to manage their own workload.
• Can remain calm and resilient when dealing with challenging situations.
• Has an understanding of mental health, homelessness and the challenges people may face.
• Has good IT and administration skills.
• Understands the importance of confidentiality, safeguarding and professional boundaries.

Previous experience in mental health, housing, homelessness or support work, whether paid or voluntary, is desirable.

A relevant qualification in Health and Social Care or a related subject is also desirable but not essential, as training and development will be provided.

A full driving licence and access to your own vehicle are essential for this role.

Safeguarding

BCHA is committed to safeguarding and promoting the welfare of children and adults. We follow safer recruitment procedures and expect all employees to share this commitment.