Homelessness Services Manager

Islington Council; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

Islington Council is seeking a Homelessness Services Manager to lead its homelessness teams. This role is pivotal in preventing homelessness and ensuring excellent service delivery. The successful candidate will manage multiple teams and work towards reducing temporary accommodation costs while supporting staff well-being.

Benefits

Up to 31 days of leave annually

Flexible working arrangements

Opportunities for learning and development

Competitive pay including London Living Wage

Excellent pension scheme

Cycle to Work scheme

Discounted gym memberships

Local discounts at various shops

Qualifications

• Experience in managing homelessness services or similar.
• Ability to lead and motivate teams effectively.

Responsibilities

• Lead the Council's homelessness teams post-reorganisation.
• Ensure team performance and well-being to meet targets.
• Provide practical advice to prevent and relieve homelessness.

Skills

Leadership

Team Management

Communication

Job description

About The Role

The Housing Needs service is seeking a Homelessness Services Manager to lead the Council's homelessness teams following a reorganisation of the service.

The role will manage the following teams:

1. Initial Assessment Team
2. Prevention and Relief Team
3. Inquiries and Decisions Team
4. Reviews Service

These teams are essential in delivering the council's goal to prevent and relieve homelessness by providing practical advice and assistance. The successful candidate will play a key role in preventing homelessness early, reducing expenditure on temporary accommodation, and ensuring team performance, well-being, and resilience to meet local and corporate targets, thereby delivering excellent service to residents.

Interviews are likely to be scheduled in the week commencing 16/23 June 2025.

If you possess the necessary skills and want to make a tangible difference for residents in housing need, this might be the role for you! For an informal discussion, contact Ramesh Logeswaran at [e-mail].

Working for the team, service, and our organization

Islington is a diverse and culturally rich place. As a council, our purpose is clear: we serve. We are committed to challenging inequality and, as a large employer, believe that caring for our people is essential to caring for our community and the environment. Together we can change the future.

We aim to create a more equitable Islington where everyone has the opportunity to thrive. Our values—collaborative, ambitious, resourceful, and empowering—spell out ‘CARE,’ reflecting our commitment to public service.

Our offer to you

We are dedicated to reducing inequality and supporting our staff with benefits including:

• Up to 31 days of leave annually, increasing to 36 days after five years
• Flexible working arrangements and a 35-hour workweek
• Opportunities for learning and development
• Competitive pay, including the London Living Wage
• Excellent pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts at various shops and services

Recruitment information

Islington Council is committed to equality and welcomes applications from diverse backgrounds, including Black and Minority Ethnic candidates. We operate a guaranteed interview scheme for disabled applicants meeting minimum criteria and support reasonable adjustments throughout the recruitment process and employment.

We prioritize safeguarding and expect all staff to share this commitment. Some roles require an enhanced DBS check, and references will be obtained.

Please note: Priority will be given to those at risk of redundancy within Islington Council, and current redeployment pool employees must meet essential criteria for shortlisting.