Homelessness Services Manager

Islington Council; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Islington Council is seeking a Homelessness Services Manager to lead its homelessness teams in delivering essential services. The successful candidate will manage multiple teams, ensuring effective prevention and relief of homelessness while navigating financial pressures. This role offers a chance to make a significant impact on the community and requires strong leadership and communication skills.

Benefits

Up to 31 days leave per year

Flexible working arrangements

Learning and development opportunities

Competitive pay with London Living Wage

Excellent local government pension scheme

Cycle to Work scheme

Discounted gym memberships

Local discounts from restaurants and shops

Qualifications

• Experience in managing homelessness services or similar fields.
• Ability to lead diverse teams effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the Council's homelessness teams to deliver on ambitious plans.
• Manage distinct teams to prevent and relieve homelessness.
• Ensure performance and well-being of teams to meet local targets.

Skills

Leadership

Team Management

Communication

Job description

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About The Role

The Housing Needs service is seeking a Homelessness Services Manager in a new role to lead the Council's homelessness teams to deliver on ambitious plans following a reorganisation of the service.

The role will be responsible for the management of a number of distinct teams comprising the:

• Initial Assessment Team
• Prevention and Relief team
• Inquiries and Decisions team
• Reviews service

These teams are key to delivering the council's aim to prevent and relieve homelessness to an increasing number of residents requiring the provision of practical advice and assistance. Set against a backdrop of burgeoning financial pressures on the Council, the successful candidate will play a significant role in preventing homelessness at the earliest possible juncture and containing, with a view to reducing expenditure on costs related to the provision of temporary accommodation. The post holder will also be responsible for the performance, well-being and resilience of each team to deliver on local and Corporate targets so that we may deliver an excellent service to our residents.

Interviews are likely to be scheduled in the week commencing 16/23 June 2025.

If you possess the necessary skills to take on this challenging role and want to make a tangible difference for our residents in housing need, this might be the role for you! For an informal discussion about the role, please contact Ramesh Logeswaran - [email protected]

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't be clearer: we serve. It's in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about.

Our offer to you

We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:

• Up to 31 days leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
• Learning and development opportunities to maximise your potential
• Competitive pay and a commitment to paying all staff the London Living Wage at minimum
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more!

Recruitment information

It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination.

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The post is subject to an enhanced DBS check with children/adult barred list, qualifications check and 3/5 years referencing.

Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.