Reviews Team Leader

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking council as a Reviews Team Leader in the vibrant borough of Tower Hamlets. This role offers the chance to make a significant impact by leading a dedicated team in the Homelessness Transformation Programme. You will ensure high-quality processing of review requests while managing a diverse portfolio of cases. With a focus on leadership and team motivation, you will navigate the complexities of housing and homelessness legislation. Enjoy a flexible working environment and a generous benefits package as you contribute to a council that values innovation and community engagement.

Benefits

Generous annual leave package

Competitive pension

Flexible working

Qualifications

• Experience managing a team in a public sector organization.
• In-depth knowledge of housing and homelessness legislation.

Responsibilities

• Coordinate and supervise the work of 2 Reviews officers.
• Manage a portfolio of review cases ensuring high-quality processing.

Skills

Leadership Skills

Team Management

Housing Legislation Knowledge

Homelessness Legislation Knowledge

Education

Degree in Social Work or related field

Job description

Housing & Homelessness – Reviews Team Leader

(1 year initially with the possibility of extension)

About us

Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise, and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We’re changing – rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion, and pride. As an employer, we can offer a generous annual leave package, a competitive pension, and flexible working.

For more information on why join Tower Hamlets, please visit:

About the role

As part of the Council’s major new Homelessness Transformation Programme, this is an exciting role in which you will coordinate and supervise the work of 2 Reviews officers. You will manage a portfolio of review cases, ensuring the team provides high-quality and legally compliant processing of all review requests, issuing decisions within the required timescale. You will allocate casework to team members and ensure workloads are managed efficiently to meet targets.

You should have good leadership skills and experience managing a team in a public sector organization. Confident and experienced, you will be comfortable managing a team under high demand, keeping staff motivated and equipped with relevant expertise. You will possess in-depth knowledge of housing and homelessness legislation, as well as related laws and case law.

The job description and application details can be found at TowerHamlets.Jobs.

For a confidential discussion, please contact Riad Akbur - Service Manager Homelessness.

Our Vision

Tower Hamlets’ vision is that: people are aspirational, independent, and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We seek individuals who embody our TOWER values: Together, Open, Willing, Excellent, Respect.