Homeless Support Worker

TN United Kingdom; Nottingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking organization as a Homeless Support Worker, where you'll play a vital role in supporting vulnerable individuals in temporary accommodation. This position offers the chance to work closely with customers and various agencies, ensuring a holistic approach to housing management. You'll be part of a spirited team dedicated to making a difference in the community, with opportunities for personal growth and professional development. Enjoy a comprehensive benefits package, including generous holiday and pension contributions, while making a positive impact in people's lives.

Benefits

27 days holiday plus Bank Holidays

Pension with matched contributions

Training and development opportunities

Discounts and offers from shops and cinemas

Qualifications

• Experience in challenging situations and supporting vulnerable clients.
• Knowledge of housing management and tenancy compliance.

Responsibilities

• Support vulnerable customers in temporary accommodation.
• Conduct risk assessments and collaborate with housing management.

Skills

Housing management best practices

Communication skills

Resilience

IT proficiency

Education

Experience supporting vulnerable clients

Knowledge of welfare/benefit systems

Job description

Social network you want to login/join with:

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with supporting people, caring people, and driven people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

We are looking for a Homeless Support Worker to join our team at Mellors Lodge Nottingham to work across our new Young Persons support project. In this role, you will support the continued, safe provision of accommodation for vulnerable customers in our schemes.

You will work closely with our customers to develop, deliver, and coordinate housing and intensive housing management services to vulnerable people living in temporary dispersed accommodation across the area.

The role involves working with customers, Group employees, outside agencies, and professionals to deliver a holistic service of the highest standard. You will play a key role in signing up new customers to the service and providing advice and guidance on welfare/benefit systems. You will also be responsible for maintaining the scheme, including conducting risk assessments and health and safety monitoring, as well as collaborating with the housing management team regarding repairs, voids, and maintenance.

Please note that you will work 18.12 hours per week over a 7-day period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service, and all employment offers are contingent upon receiving two satisfactory references.

For more information, please download our job profile available on our website.

More about you

Here at Places for People, we are looking for someone who is as spirited as we are. This is an emotive working environment, and we need our staff to be positive and supportive. You should have experience working in potentially challenging situations; resilience is a key trait for this role. Ideally, you will have local knowledge to share with our customers.

You should have a good knowledge of housing management best practices, letting procedures, and tenancy compliance. It is essential that you have previous experience supporting a vulnerable client group.

Ideally, you will be a confident IT user and a good communicator who can influence positively when required.

The benefits

We are a large, diverse, and ambitious business, offering job security and plenty of challenges. Here, people can flourish, thrive, and better themselves while working in fantastic communities with inspirational colleagues and customers.

We also offer a comprehensive benefits package to help colleagues save money or make their lives easier, which can include:

• 27 days holiday plus Bank Holidays
• Pension with matched contributions
• Training and development opportunities
• Extra perks including discounts and offers from shops, cinemas, and more.