Children's Clinical Support Worker - Sleep Study Service

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 24,000 - 26,000; Part time

Job summary

An established industry player is seeking a passionate Children's Clinical Support Worker to join their dynamic team. This part-time role involves coordinating sleep studies, providing essential administrative support, and working closely with families and healthcare professionals. With a commitment to high standards of care, the position offers opportunities for personal development and professional growth. If you thrive in a collaborative environment and are dedicated to improving children's health, this role is perfect for you. Join a diverse team that values innovation and excellence in healthcare.

Benefits

Extensive personal development opportunities

Supportive work environment

Diversity and inclusion initiatives

Qualifications

• Must have GCSE English and Maths or equivalent qualifications.
• Experience in a child or healthcare setting is essential.

Responsibilities

• Coordinate sleep studies and manage appointments effectively.
• Provide administrative support for the sleep study service.

Skills

Teamwork

Effective communication

Organizational skills

Education

GCSE English and Maths grade 4-9 or equivalent

NVQ3 in Business Administration or Healthcare (or equivalent)

Tools

Microsoft Office

Job description

Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff.

Children's Clinical Support Worker - Sleep Study Service

Band 3

Main area: Children's Clinical Support Worker, Grade Band 3. Contract: Permanent. Hours: Part-time - 19.5 hours per week (Weekdays only, excluding bank holidays). Core hours of 9.30 to 14.00 must be covered. Minimum 3 days, must work Friday. Job ref: 164-7139359

Site: Nottingham University Hospitals, Queens Medical Centre Campus, Nottingham. Salary: £24,625 - £25,674 per annum (pro rata). Salary period: Yearly. Closing: 08/05/2025 23:59. Interview date: 03/06/2025

Job overview

An exciting opportunity has arisen within the Paediatric Respiratory Service at Nottingham University Hospitals NHS Trust, QMC campus.

We seek an enthusiastic individual passionate about delivering high standards of care. Excellent communication skills are essential. You must be reliable, flexible, and able to work with an experienced clinical support worker as part of a multidisciplinary team. Following training, you will undertake clinical and non-clinical duties, managing the sleep study service and administrative tasks for the respiratory nursing team.

The role is 19.5 hours weekly, over at least 3 days (excluding weekends and bank holidays). The position requires working Friday, with flexibility for other days, ensuring coverage during core hours (9:30-14:00).

Main duties of the job

Key responsibilities include:

1. Coordinating sleep studies for children and young people attending Nottingham Children’s Hospital.
2. Running outpatient clinics, demonstrating sleep study equipment use, distributing equipment, and answering queries.
3. Providing administrative support for the sleep study service and respiratory nursing team.
4. Data entry, database maintenance, and supporting quality monitoring.
5. Serving as a point of contact for service users and health professionals.
6. Downloading and uploading sleep study reports to electronic records.
7. Booking and managing appointments.
8. Developing health promotion and education initiatives in collaboration with healthcare professionals, ensuring research-based practice.

Working for our organization

With over 19,000 staff, NUH is a major employer supporting local health and wellbeing. We lead in research, education, and innovation.

Join our diverse team committed to delivering world-class healthcare. NUH offers extensive personal development opportunities, aiming to turn your job into a fulfilling career.

We welcome applications from Black, Asian, and Minority Ethnic individuals and those with disabilities to improve our representation.

Detailed job description and main responsibilities

KEY JOB RESPONSIBILITIES

1. Clinical

Engage with families regarding sleep study referrals, work under supervision, and coordinate sleep studies. Demonstrate equipment use, prioritize urgent cases, download sleep recordings, and maintain equipment. Liaise with medical equipment services, use hospital IT systems, and manage appointments and databases. Contribute to audits, education, and service improvements.

2. Communication

Communicate effectively within the multidisciplinary team, maintain accurate records, and ensure confidentiality. Liaise with other departments for smooth service delivery.

3. Personal Professional

Maintain professional knowledge, complete work to high standards, participate in training and appraisals, and undertake additional duties as required. Participate in educational programs and adhere to policies.

4. Management

Support teamwork, manage resources effectively, ensure safety and infection control, and participate in governance activities. Promote health and wellbeing and comply with policies.

General duties include

• Infection control
• Safeguarding
• Information governance
• Health and safety
• Governance
• Health and wellbeing
• Policies and procedures

Working conditions

• Concentrate during clinical activities, handle equipment, work in various environments.
• Engage with emotive situations involving families and medical conditions.

Person specification

Qualifications

• GCSE English and Maths grade 4-9 or equivalent
• NVQ3 in Business Administration or Healthcare (or equivalent)

Experience

• Experience in a child or healthcare setting
• Proficiency in Microsoft Office
• Ability to work independently

Skills

• Teamwork
• Effective communication
• Organizational skills

We encourage diversity and welcome new ideas. NUH offers many development opportunities. We particularly welcome applications from Black, Asian, Minority Ethnic, and disabled candidates.