Housing Officer - Temporary Accommodation | £32,578 - £35,570

CIH International Housing Group; Barnsley; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Job summary

Barnsley Council is seeking a dedicated housing officer to join our safer communities team. You will manage temporary accommodation, conduct tenancy sign ups and ensure properties meet required standards while supporting customers to settle and move on.

The role involves working with vulnerable clients, identifying risk, coordinating with partners, and using home visits and lone working where needed. A Basic Criminal Record Check is required and sponsorship is not offered.

Qualifications

• Strong communication and interpersonal skills.
• Experience in housing or frontline support desirable.
• Ability to manage workload under pressure and meet deadlines.

Responsibilities

• Manage temporary accommodation properties and ensure standards.
• Assist residents with tenancy sign ups and moves.
• Liaise with contractors and other partners to resolve issues.
• Identify risk and contribute to support planning for residents.

Skills

Communication skills

Interpersonal skills

Job description

Position reference: 50145589

Directorate: Place| Service: Safer Communities

Salary: £32,578 - £35,570

Working Arrangements: Monday to Friday

Hours per week: 37

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch .

See our range of Employee Rewards:

Closing date: 18/09/2026 at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

At Barnsley Council you can start a career that makes a real difference to people's lives, helping our council and residents to be the best they can be.

We're an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There's so much happening in our thriving borough, and now's the perfect time to join our excellent safer communities team as we work to make Barnsley the place of possibilities.

• We're an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people's lives, where you can develop the skills you need to make change happen.
• If you join the team you'll receive great pay alongside an excellent pension scheme. With flexible working we'll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We'll help you to develop your career and grow your skills with opportunities for training and development.
• There's so much happening in our thriving borough and your talent and skills will help us make .
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Post:

One of the main functions of the Housing Options Team is the prevention of homelessness, rough sleeping and tenancy sustainment. Key areas of work for the team include:

• Promoting an early intervention and prevention service to reduce homelessness and rough sleeping
• Supporting people to stay in their own home, move in a managed way or resettle after a period of instability
• Working closely with partners to address the underlying causes of homelessness and address wider support needs

A key part of achieving this vision is the development of a range of temporary accommodation options. This post will be directly involved in the management of a number of temporary accommodation properties, ensuring that they meet the standards required to be used as Temporary Accommodation. There will also be aspects of providing direct support to those in these properties as well as in other temporary accommodation, including Bed and Breakfast and hotels. This will include tenancy sign ups, dealing with a range of tenancy related matters, supporting the customers both to settle in, manage the tenancy and move on to more permanent housing. You will also be involved in the more practical elements, such as furniture replenishment, stock inventory, getting properties ready to relet, ensuring utilities are connected and liaising with contractors to ensure void times are minimised.

We are therefore seeking a highly motivated, practical and organised individual to undertake this role. You will have strong commination skills and interpersonal skills, have the ability to manage a challenging workload under pressure to tight deadlines, be able to use your own initiative demonstrating skills in work prioritisation and time management. Strong partnership working will also be essential to achieving sustainable outcomes.

The role will involve working with a range of customers, some of who are vulnerable, complex and in crisis. To do this effectively you will have experience of identifying risk and contributing to the support planning processes. To do this effectively will require the use of a range of appropriate questioning techniques and listening skills, while demonstrating empathy and building trust. A flexible approach to work including elements of home visiting, and lone working will be required

Job Profile:

Vacancy Exposure Profile:

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances