Homecare Support Administrator

HQN Ltd; Eastleigh; Remote; GBP 21,000 - 26,000; Full time

Job summary

Abri is seeking a Homecare Support Administrator to join our busy team. This full-time, office-based role supports colleagues across Homecare, coordinates information, manages repairs and work queues, and produces reports to help us deliver great service to customers.

You'll be naturally organised, detail-oriented and adept at juggling multiple priorities. You'll build positive relationships with customers, contractors and suppliers while using multiple systems to keep data accurate and

Qualifications

• Experience in an administrative, coordination or support role.

Responsibilities

• Support colleagues across Homecare and work closely with customers, contractors, suppliers and internal teams.
• Coordinate information, produce reports and support team meetings.
• Help manage repairs and work queues and ensure data accuracy across systems.

Job description

Behind every successful repair, every completed job, and every great customer experience is a team making sure the details are taken care of.

At Abri, we’re looking for a Homecare Support Administrator to join our busy team. This is a fantastic opportunity for someone who loves organisation, enjoys variety, and takes pride in keeping things running smoothly behind the scenes.

You’ll be right at the heart of our operation, supporting colleagues across Homecare and working closely with customers, contractors, suppliers and internal teams. From helping manage repairs and work queues, to coordinating information, producing reports and supporting team meetings, you’ll play an important role in helping us deliver a great service to our customers.

This is a full-time, office-based role working Monday to Friday, perfect for someone who enjoys being part of a collaborative team environment and thrives in a fast-paced setting where no two days are the same.

What you’ll bring

You’ll be someone who enjoys bringing order to a busy environment and takes pride in keeping things running smoothly behind the scenes. You’re naturally organised, have a keen eye for detail and are confident managing multiple priorities without losing sight of what matters most.

You’ll love working with people and building positive relationships, whether that’s supporting colleagues, speaking with customers, or working alongside contractors and suppliers. You’ll be comfortable using a range of systems, keeping information accurate and up to date, and finding practical solutions when challenges arise.

With experience in an administrative, coordination or support role, you’ll understand the importance of great service, strong communication and teamwork. Most importantly, you’ll share our commitment to doing the right thing, supporting others and making a positive difference for our customers every day.

What’s in it for you?

At Abri, you’ll be part of an organisation that’s making a real difference to people and communities. You’ll join a supportive team where your contribution is valued, your development is encouraged, and you’ll have the opportunity to build a rewarding career.