Homebased Veteran Advocacy & Complex Needs Advisor

The Royal British Legion; Greater Lincolnshire, Hull and East Yorkshire; A distancia; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days paid holiday

Enhanced maternity/paternity/adoption

Generous pension scheme

Flexible working options

Employee Assistance Programme

Learning and development courses

Opportunities to volunteer

Travel loans / Cycle to Work

Descripción de la vacante

The Royal British Legion is seeking an Advocacy and Complex Needs Advisor to cover East Riding of Yorkshire & North Lincolnshire from a home-based regional location. You will support veterans facing homelessness, mental health challenges, alcohol/substance use, and other complex needs.

Key duties include case management of around 20 complex beneficiaries, home visits, and coordinating with partner agencies to provide person-centred support. DBS check required; travel within region expected.

Formación

• Experience managing caseloads and complex cases.
• Ability to visit beneficiaries in their homes and build trust.
• Strong communication and advocacy skills.

Responsabilidades

• Complete effective and efficient case management of circa 20 complex beneficiary cases.
• Complete visits with beneficiaries in their homes to assess need and provide person-centred support.
• Develop a clear, person-centred support and action plan with beneficiaries.
• Provide specialist advice, identify services (mental health, housing, addiction) and support referrals.
• Collaborate with beneficiaries and partner agencies to coordinate support and overcome barriers.

Conocimientos

Case management

Home visits

Interpersonal skills

Descripción del empleo

The Royal British Legion is seeking an Advocacy and Complex Needs Advisor to cover East Riding of Yorkshire & North Lincolnshire from a home-based regional location. You will support veterans facing homelessness, mental health challenges, alcohol/substance use, and other complex needs.

Key duties include case management of around 20 complex beneficiaries, home visits, and coordinating with partner agencies to provide person-centred support. DBS check required; travel within region expected.