Home Ownership Manager

Milton Keynes; Milton Keynes; On-site; GBP 40,000 - 56,000; Full time

Job summary

Milton Keynes City Council is seeking a Home Ownership Manager to lead the Home Ownership team within Housing Operations. This role delivers high-quality leasehold and home ownership services for residents across Milton Keynes, including leasehold management, service charges, and Right to Buy processes.

The ideal candidate will have CIH Level 4 or equivalent, with strong leadership and a collaborative approach.

Qualifications

• Site-Based role within Housing Operations, working from the designated workplace.
• Chartered Institute of Housing Level 4 qualification or equivalent.
• Experience in leasehold management, service charges, major works consultation and Right to Buy.
• Strong leadership and collaborative approach.

Responsibilities

• Lead leasehold and home ownership services for residents.
• Oversee leasehold management, service charges, and major works consultation.
• Ensure compliance with housing legislation, consumer standards and regulatory requirements.
• Support colleagues and deliver customer-focused outcomes.

Education

Chartered Institute of Housing Level 4

Job description

We're recruiting a Home Ownership Manager to lead our Home Ownership team within Housing Operations.This is a rewarding leadership role responsible for delivering high-quality leasehold and home ownership services that make a real difference to residents across Milton Keynes.

You'll lead a dedicated team, overseeing leasehold management, service charges, major works consultation and Right to Buy processes, while ensuring compliance with housing legislation, consumer standards and regulatory requirements.

We're looking for a housing professional with a Chartered Institute of Housing Level 4 qualification, or an equivalent level of knowledge and experience, who can combine specialist expertise with confident leadership and a collaborative approach.

Based within Housing Operations, you'll help shape and improve the service, support colleagues to succeed and deliver fair, customer-focused outcomes for residents.

At Milton Keynes City Council, we are dedicated, respectful and collaborative, working together to deliver decent homes and thriving communities.

Site-Based roleThis is a Site-Based role, and you'll be expected to work from the designated workplace.

Interviews for this role will be held on 27th October 2026