Home Manager - Poole, Dorset

Colten Care; Poole; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Annual pay review

Company pension scheme

Subscriptions reimbursement (NMC)

Revalidation support

Study support

Free meals on duty

Background checks at no cost

Job summary

Colten Care in Poole is seeking a Home Manager for Bourne View, a 68-bed, CQC Good-rated home.

You’ll lead the home’s team, manage resources and drive excellence in person-centred care, working closely with your Clinical Lead to maintain CQC standards and occupancy.

Reporting to the Regional Operations Manager, you’ll build a clear vision for the home, develop community links, promote the service locally and ensure smooth operation with strong governance and staff development.

Qualifications

• Experience in care home management, preferably for older people.
• Proven track record with CQC standards and expectations.
• Understanding of commercial and operational aspects of running a care home.

Responsibilities

• Lead the home’s team and manage resources to deliver excellent care.
• Ensure quality and compliance with CQC standards.
• Maintain high occupancy through community engagement and marketing.
• Build relationships with residents, families and multidisciplinary teams.
• Support governance, staff development and operational efficiency.

Skills

Care home management

Leadership

Communication

Marketing & community engagement

Education

Level 5 Diploma in Health & Social Care

NVQ Health & Social Care Level 5

Job description

Working Hours: 40 hours per week including rostered weekends and occasional night duties. Plus, emergency 'on-call' duties shared with the home’s management team

Location: Poole, Dorset

Closing Date: 22/10/2026

Home Manager

40 hours per week, including rostered weekends, occasional night visits and emergency on-call duties shared with the home’s management team

Colten Care is recruiting a Home Manager for Bourne View our 68-bed, CQC Good-rated home in Poole.

You’ll lead the home’s team and manage its resources so that every resident can enjoy a dignified and fulfilling life. Working closely with your Clinical Lead you’ll ensure that the quality of care and service consistently meets our own high standards and those of our external regulators.

Reporting to the Regional Operations Manager, you will create and lead a clear vision for the home, fostering a culture of continuous improvement and supporting the team to maintain Bourne View’s Good CQC rating.

Managing a care home is a complex, influential and highly rewarding role. Alongside leading people, resources and processes, you will build strong relationships with residents, their families, professional contacts and multidisciplinary teams.

You’ll also have plenty of scope to build community relationships, grow the home’s local profile and identify marketing opportunities. Our customer service and marketing teams will support you in promoting the home to build and maintain strong occupancy.

What can you bring?

• Relevant care home management experience, including experience in a care setting for older people
• A strong track record of performance in line with CQC standards and expectations
• Experience within the private sector, ideally in a medium or large nursing home
• A good understanding of the commercial and operational aspects of running a care home
• An interest in marketing, community engagement and maintaining strong occupancy
• Excellent leadership and communication skills
• A passion for older persons care
• A nursing qualification would be an advantage but is not essential, as you will be supported by an experienced Clinical Lead. A Level 5 Diploma or NVQ in Health and Social Care, or an equivalent qualification, is also desirable.

As the role involves travel during working hours, you must have access to a suitable vehicle, a full UK driving licence, and motor insurance covering business use.

You’ll share our values and be friendly, kind, honest and reassuring. Above all, you’ll share our commitment to delivering excellent person-centred care for every resident.

What we offer

In return, you’ll receive a full induction, ongoing training and extensive support from our network of clinical and professional teams.

Benefits include:

• 25 days’ annual leave plus eight bank holidays
• Annual pay review
• Company pension scheme
• Reimbursement of relevant annual professional subscriptions, including NMC registration
• Revalidation support for qualified nurses
• Support with further study and diploma qualifications
• Free meals and refreshments while on duty
• Required background checks at no cost to you