Home Care Coordinator & Scheduler - Rochdale

Rochcare Ltd; Rochdale; On-site; GBP 16,000 - 23,000; Full time

Job summary

Rochcare Ltd invites applications for a Care Coordinator based in the Rochdale area. The role focuses on organising daily care schedules, matching customers with carers and ensuring high-quality, compassionate support for service users.

You will work closely with the Registered Manager to drive service delivery, oversee recruitment, and manage records in line with regulatory standards, including on-call duties.

Qualifications

• Previous experience as a Care Coordinator or similar in domiciliary care.
• Strong understanding of care sector regulations and best practice.
• Excellent organisational, time-management, and problem-solving abilities.
• Confident IT skills, including care management systems.
• Knowledge of the Rochdale area or being locally based (preferred).
• Ability to work under pressure and respond to changing priorities.
• Strong communication and interpersonal skills.
• Caring, compassionate approach and commitment to high standards of care.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Coordinate and manage daily care schedules, ensuring all service users receive timely and appropriate support.
• Build and maintain strong relationships with service users, families, and external professionals.
• Oversee and participate in the recruitment process for care workers, including shortlisting, interviewing, onboarding, and compliance checks.
• Support the Registered Manager with allocation of care packages and staff deployment.
• Manage rotas effectively, ensuring appropriate coverage while maintaining continuity of care.
• Handle incoming queries and resolve issues promptly and professionally.
• Participate in the on-call rota, providing support to staff and service users outside normal working hours.
• Ensure accurate record-keeping in line with regulatory and company standards.
• Contribute to staff training, development, and supervision as required.
• Support quality assurance processes and help maintain compliance with CQC regulations.

Skills

Driving licence

IT skills

Customer service

Local area knowledge

Tools

Care management systems

Job description

Rochcare Ltd invites applications for a Care Coordinator based in the Rochdale area. The role focuses on organising daily care schedules, matching customers with carers and ensuring high-quality, compassionate support for service users.

You will work closely with the Registered Manager to drive service delivery, oversee recruitment, and manage records in line with regulatory standards, including on-call duties.