Home Care Coordinator

SCiA Group; Southampton; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Care Coordinator to lead the delivery of high-quality care services in Southampton. This role is pivotal in ensuring smooth operations within the HomeCare service, where you'll manage rotas, collaborate with healthcare professionals, and support staff development. The organization is dedicated to enhancing lives through compassionate care, promoting independence, and ensuring compliance. Join a values-driven team that prioritizes personal growth and offers a rewarding career in the health and social care sector. If you have a passion for helping others and thrive in a dynamic environment, this is your chance to make a meaningful impact.

Benefits

Ongoing training and development opportunities

Paid day off on your birthday

25 days paid holiday plus bank holidays

Excellent refer a friend bonus scheme

Access to a free Blue Light Card

Employer contributory pension scheme

Qualifications

• Strong background in health & social care with experience in care planning.
• Excellent communication and IT skills are essential for this role.

Responsibilities

• Manage rotas and ensure continuity of care for all customers.
• Monitor care quality and support staff development.

Skills

Health & Social Care Background

Care/Support Planning

Communication Skills

IT Skills (Microsoft Office, Excel)

Organizational Skills

Driving License

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Excel

Job description

We're Hiring: Care Coordinator

Based in Southampton with travel across the surrounding area

Hours – Monday to Friday 9:00am to 5:00pm | 37.5 hours per week with additional on-call duties as part of a rota

Salary £26,456.23

Join the Heart of our HomeCare Team at SCA Care – Where Every Day Makes a Difference.

Are you passionate about delivering exceptional care and helping others thrive in their own homes? Do you have a talent for organisation and leadership, with a heart for person-centred support? If so, we want to hear from you!

SCA Care is seeking a dedicated Care Coordinator for Specialist Care to lead and support the planning and delivery of high-quality care services that empower people to live independently, safely, and with dignity.

About the Role

SCA Care, part of the SCiA Group, is dedicated to enhancing our customers’ lives through the delivery of quality-driven care and support services including Home Care, Live-in Care, Extra Care and Specialist Care. With a commitment to promoting independence and well-being, our skilled and experienced team provide round-the-clock assistance offering personalised support, designed empathetically to meet customers’ individual needs and to help them live their best lives possible.

As a Care Coordinator, you’ll be a key player in ensuring smooth day-to-day operations within our HomeCare service. From rota management and staff coordination to customer assessments and quality assurance, this role is vital in keeping our service safe, compliant, and compassionate.

Your core responsibilities will include:

• Creating and managing rotas that ensure continuity of care for all customers
• Monitoring care quality, supporting staff development, and completing audits
• Collaborating with healthcare professionals and families to tailor support plans
• Leading with compassion to safeguard customer well-being and independence
• Contributing to the recruitment, supervision, and ongoing training of staff
• Providing on-call support as part of a rota to ensure 24/7 responsiveness

What We’re Looking For

You’ll be someone who thrives in a fast-paced environment, has a keen eye for detail, and truly believes in delivering person-centred care.

Essential skills & experience:

• Strong background in the health & social care sector
• Experience in completing assessments and care/support planning
• Excellent communication and IT skills (Microsoft Office, Excel)
• Organised, self-motivated and adaptable
• Full UK driving licence and access to your own vehicle
• Able to provide personal care when necessary and support out in the community

Desirable:

• Previous experience in a domiciliary care coordination role
• NVQ Level 3 in Health and Social Care (or willingness to work toward it)

What You’ll Get in Return

• A meaningful and rewarding career with room to grow
• Ongoing training and development opportunities
• Support from a close-knit, values-driven team
• Competitive salary and benefits package
• A chance to make a real impact
• Paid day off on your birthday…….so you can relax
• 25 days paid holiday plus bank holidays
• Excellent refer a friend bonus scheme
• Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses)
• Employer contributory pension scheme

Why Work With SCA Care?

At SCA Care, we’re not just another care provider. We’re a not-for-profit organisation that puts people first—both our customers and our team. We celebrate diversity, value your ideas, and support your journey every step of the way. When you join us, you become part of something bigger: a mission to make lives better, every single day.

About you!

If you have a passion for assisting individuals in supporting living environments or helping our customers stay in their family homes to help us achieve our ambitions for charitable impact, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Ready to make a difference?
Apply now and start a fulfilling new chapter in care.

SCA is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment.

SCA is a Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum criteria for this role. SCA has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and development of disabled employees.