Home Administrator

Care Concern Group; Romford; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Paid Enhanced DBS

Uniform provided

Group life assurance cover

Wagestream - financial wellbeing

Nutritious meal during shifts

GP Online for dependants

Access to discounts

Employee Assistance Programme

Learning and development opportunities

Career progression opportunities

Long Service Awards

Job summary

The Hornchurch Care Home in Hornchurch, Essex, is seeking a Business Administrator to support the day-to-day running and ensure efficient front‑of‑house and back‑office operations. You will handle payroll input, contracts, compliance records and enquiries, supervising Reception staff and coordinating visits, with a focus on confidentiality and high‑quality resident care.

In this role you will contribute to a well‑organised environment where staff are supported and residents receive a

Qualifications

• Strong administrative experience in a busy office environment.
• Excellent organisational and multitasking skills.
• Confident IT skills including Microsoft Office and database systems.
• Professional communication and strong interpersonal skills.
• Experience supporting or supervising staff is beneficial.
• A reliable, proactive and detail focused approach.

Responsibilities

• payroll input, contracts, compliance records and internal processes, ensuring accuracy and confidentiality.
• Manage enquiries, coordinate visits and provide a professional, welcoming experience for residents, relatives and visitors.
• Support staffing processes and line manage Reception staff to maintain an organised front of house and administrative function.
• Contribute to a structured, efficient and well run environment for residents and staff.

Skills

Administrative skills

Organisational skills

IT literacy

Communication skills

Staff supervision

Tools

Microsoft Office

Database systems

Job description

About The Hornchurch Care Home

The Hornchurch Care Home is a 55 bed care home located in a peaceful residential area of Hornchurch, Essex. Providing residential, nursing and dementia care, the home offers a welcoming environment with bright living spaces, comfortable communal areas, a café, landscaped garden and accessible bedrooms. Colleagues work together in a friendly, family focused setting to provide high quality, person centred care and support Residents to enjoy their interests and daily routines.

About The Hornchurch Care Home

The Hornchurch Care Home is a 55 bed care home located in a peaceful residential area of Hornchurch, Essex. Providing residential, nursing and dementia care, the home offers a welcoming environment with bright living spaces, comfortable communal areas, a café, landscaped garden and accessible bedrooms. Colleagues work together in a friendly, family focused setting to provide high quality, person centred care and support Residents to enjoy their interests and daily routines.

Home Administrator Contract

• £15.12 to £15.62 per hour
• Contracted to 37.5 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Business Administrator, you will play a central role in supporting the overall performance and day to day running of the home, working closely with the Home Manager as part of the internal management structure. This is a key position where your organisation, attention to detail and ability to manage multiple priorities will directly support operational efficiency and service delivery.

You will take ownership of core administrative systems including payroll input, contracts, compliance records and internal processes, ensuring all information is accurate, up to date and handled with confidentiality. Acting as a first point of contact, you will manage enquiries, coordinate visits and ensure a professional and welcoming experience for residents, relatives and visitors.

You will also support the coordination of staffing processes and line manage Reception staff, helping to maintain a well organised, responsive and professional front of house and administrative function. Your role will contribute to a structured, efficient and well run environment where both residents and staff are supported.

What We Are Looking For

• Strong administrative experience in a busy office environment
• Excellent organisational and multitasking skills
• Confident IT skills including Microsoft Office and database systems
• Professional communication and strong interpersonal skills
• Experience supporting or supervising staff is beneficial
• A reliable, proactive and detail focused approach

What We Offer

• Paid Enhanced DBS
• Uniform provided
• Group life assurance cover
• Wagestream - financial wellbeing support and flexible access to earned pay
• A nutritious meal during shifts of eight hours or more
• GP Online for you and your dependants under 16
• Access to more than 1,600 high-street and online discounts
• Free, confidential Employee Assistance Programme, available 24/7, 365 days a year
• Award-winning learning and development, with support to achieve recognised qualifications
• Clear opportunities for career development and progression
• Recognition initiatives and Long Service Awards

About Care Concern Group

The Hornchurch is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive.

Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another.

If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you.